Queen's lawn view of the library in sunshine.

International student support

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

We are located on Level 3 Sherfield Building with the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

September opening hours

The International Student Support team will be available in-person in the Student Hub on limited dates during September, as follows:

  • Tuesday 3rd September             10:30 – 15:30         
  • Thurs 5th September                   10:30 – 15:30       
  • Monday 9th September             10:30 – 15:30     
  • Weds 11th September                10:30 – 15:30     
  • Thurs 12th September                10:30 – 15:30     
  • Monday 16th September           10:30 – 15:30     
  • Tuesday 17th September           10:30 – 15:30     
  • Weds 18th September                10:30 – 15:30       
  • Thurs 19th September                10:30 – 15:30     
  • Monday 23rd September           10:30 – 15:30     
  • Weds 25th September                10:30 – 15:30     
  • Thurs 26th September                10:30 – 15:30     
  • Friday 27th September               10:30 – 15:30     
  • Monday 30th September           10:30 – 15:30     
  • Tuesday 1st October                   10:30 – 15:30     
  • Weds 2nd October                       10:30 – 15:30     
  • Thurs 3rd October                        10:30 – 15:30     
  • Friday 4th October                       10:30 – 15:30

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

Please note the office is closed on Saturday, Sunday, UK public holidays and College closure days.

Please see the International Student Support office's Statement of Service