Throughout the pandemic the College has safeguarded the learning experience across our programmes as well as the wider student experience within the limitations of the UK government’s safety measures.

Our academic and support staff have used all means at their disposal to ensure students will still be able to meet the learning outcomes set out at the beginning of this academic year. We are confident that our redesigned learning, teaching and assessment activities, and the substantial investment we have made in digital innovation and the student experience, demonstrates our commitment to our students. At the start of this academic year, we set out the measures that we would have to take in the event of lockdown or other restrictions placed on us by the government and its agencies, and students will have been made aware of this as part of their registration process.

The College is therefore not considering tuition fee refund requests unless learning outcomes have not been met. This is in line with the government’s recent correspondence with universities.

We do however understand that this academic year is especially challenging for students day-to-day finances. Financial support is available to any student demonstrating short-term financial need via the College’s Student Support Fund. 
Student and staff safety remains our highest priorityFollowing the government’s guidance we have temporarily paused further on-campus activities until at least 8 Marchin order to support efforts to control the pandemic across the country.  

The College is now working tirelessly to adapt remaining programme content for this academic year. We are regularly seeking clarity from the government on what the likely level of on-campus activity will be during the remainder of thespring and summer terms. We are also in discussions with our partners across the sector, the Office for Students, and the government to explore what further support may be made available to any student who is unable to meet any of the learning outcomes due to a lack of essential on-campus teaching activity within this academic year.