Leadership and organisational structure
Reshaping our future
If you are a College member please review our Reshaping our future web pages for the latest information on the ICT restructure and the most up to date organisation chart (you will be required to login with your College username and password)
In February 2020, the College appointed its new Chief Information Officer Juan Villamil. Juan has expressed a series of objectives and an ambition for a ‘new’ Information Technology capability for Imperial College London.
Juan’s objectives are as follows:
- Ensure IT supports the College in being a world leader in research and teaching.
- Enhance the digital experience for research and education.
- Develop an Information Technology Vision & Strategy.
- Be a hub for delivering innovation.
- Achieve predictable outcomes.
- leverage modern flexible technology.
- Improve ways of working.
- Be the best at what we do irrespective of industry or sector.
To achieve the above objectives the ICT Department at Imperial College London has undergone consultation and been restructured to a product-based delivery model. The restructure has impacted all areas of ICT, including new management, a change in existing job roles, the addition of new jobs, and a change to our ways of working. This is an exciting time to work with and for ICT as we transition to the new ways of working and look to create a better brighter future for our staff, students and customers.
We have transitioned from a hierarchical-based line management model towards a matrix management approach which is centred around six core functions. The Head of each function forms ICT’s Leadership Team.
Please use the coloured boxes below to find out more about each function, the leadership team and their key objectives.
Core ICT functions
Technology Office, Products, Shared Services
Our Technology Office owns, defines, manages and oversees realisation of ICT's Technology Strategy setting strategic technology direction through roadmaps, standards, blueprints and thought leadership. The Technology Office will also provide a focussed environment to identify, develop and trial new ICT innovations through the Innovation Hub.
Our Products function is organised into groups based on sets of business processes with end-to-end lifecycle ownership for products delivered to the College. Each product line is led by an owner who owns the roadmap, technology selection, release of new products, change activity on current products, ongoing support for products, technical debt and retirement of sunset products.
Infrastructure, Service Ops, Bus Ops
Infrastructure and Shared Services
Infrastructure and Shared Services focus on the following four College wide infrastructure products, Data Centre Services, Networks, Tooling and Digital Workplace. Shared Services owns the delivery of ICT ‘accelerators’ to enable step changes in the College's ICT capabilities, products, and services. These ‘accelerators will provide ICT and the wider College with the tools to deliver technology change faster and cheaper, and in the majority of cases whilst reducing operating costs versus current technologies in place.
Our Business Operations function will enable ICT to perform to a high standard, unifying operational day to day running of ICT including; Commercial, Finance, Human Resources, Learning and Development, Communications and Engagement, Administrative support, Demand and recharge services and Compliance and Governance.