What are they?

Some non-browser applications such as the Gmail app or the Mail app on the Apple iPad won’t allow you to use your phone for secondary authentication.  App passwords allow you to continue using your apps to manage your emails when MFA has been enabled

Where would you need them?

The app password is used in place of your normal College password in the account setting of your app.  You can use different app passwords for different applications, so you could have one for the Outlook app on your mobile phone and a different app password for Skype for Business on your tablet.

The table below shows examples of when App Passwords will be required as your second factor.

Application

Phone

Tablet

Desktop

Laptop

Outlook Mail Client

MFA Supported

MFA Supported

MFA Supported

MFA Supported

Skype For Business

App Password Required

App Password Required

App Password Required

App Password Required

Non-Outlook Mail Client

App Password Required*

App Password Required*

App Password Required

App Password Required

*iOS 12 and above native mail client supports Microsoft MFA and does not require an app-specific password

 

How do you set up/manage app passwords?

  1. Sign in to portal.office.com/account
  2. Choose Manage Security & Privacy > Additional security verification > Create and manage app passwords

Or use this link - https://account.activedirectory.windowsazure.com/AppPasswords.aspx

security4. Choose Update my phone numbers used for account security. This will display the following page:

additonal security info

5. At the top of the page, choose App Passwords.
6. Choose create to get an app password.
7. If prompted, type a name for your app password, and click Next.
8. Choose copy password to clipboard. You won't need to memorize this password.

app password

Tip: If you create another app password, you'll be prompted to name it. For example, you might name it "Outlook."

9. Go to the app that you want to connect to your Office 365 account. When prompted to enter a password, paste the app password in the box.

Instructions for apple and android devices

How to use an app password on an android device

1. Go to 'Settings' on your phone

Instructions for apple and android devices2. Select 'Accounts & sync'

Instructions for apple and android devices3. Choose 'add account'

Instructions for apple and android devices4. Select 'Exchange'

Instructions for apple and android devices5. Enter your email address in the format username@ic.ac.uk

 Instructions for apple and android devices6. Enter the app password in place of your normal College password.

Instructions for apple and android devices

How to use an app password on an Apple device

1. Go to 'Passwords & Accounts' in your devices Settings menu

Instructions for apple and android devices2. Select 'Exchange'

Instructions for apple and android devices3. Choose your email account

Instructions for apple and android devices4. Enter the app password in place of your normal College password

Instructions for apple and android devices