We can offer the best level of support for our standard College installations. We perform extensive testing to ensure that our installations will work on our preferred supplier’s hardware (Purchase hardware from a departmental or research budget) and integrate with other IT services.  

We cannot offer the same level of support to systems about which we do not have the same level of in-depth knowledge and we cannot provide any guarantees that other systems will work as seamlessly with other College IT facilities.

We support and introduce upgrades to newer operating systems and standard software after compatibility with College systems has been confirmed.

Windows 10

As of June 2016, we will install the latest Windows operating system (Windows 10) on certain staff computers. Further information can be found here: Windows 10

Please be aware that if you do install Windows 10 on your personal machine, you should also install the latest version of the Symantec Endpoint Protection antivirus software, which is available for free from the ICT Software Shop. Earlier versions of this product are incompatible with Windows 10.

Microsoft released Windows 10 on 29 July 2015. Windows 10 is the latest release of the Microsoft Windows operating system and will eventually replace all previous versions up to and including Windows 8.1.

Windows 7

  • Core College software – Office 2013, Symantec Anti-virus, MalwareBytes
  • Login via College credentials
  • Easy access to personal home drive and group shared drives
  • Full network registration for access to important central systems supporting core College administration. For example, submitting expense claims via ICIS.
  • Additional departmental software, where agreed.
  • Full-disk encryption to protect sensitive data (See Be Secure (IT Security) section) 

Mac OS X

  • Core College software – Office 2011 for Mac, Symantec Anti-virus
  • Login via College credentials
  • Easy access to personal home drive mapping (for desktops and wired laptops)
  • Full network registration for access to important central systems supporting core College administration, for example, submitting expense claims via ICIS

Linux – OEL7 or Ubuntu

  • Login with College account via LDAP integration
  • Automatic home directory mounting
  • Pre-configured email software – Thunderbird