To extend your account, you will need to first get in touch with your Departmental Contact. A full list of Departmental Contacts, Telecom Representatives and Departmental IT representatives can be found online. Please contact departmental contacts relevant for your section.

Guidance for Contacts

Permanent members of staff and fixed-term contracts

To extend an account for permanent members of staff or those with fixed-term contracts, get in touch with your departmental HR Representative.

Contingent worker accounts

To extend the end date of a contingent worker, use the ICIS HR system.

Student accounts

The ICT department does not have the authority to extend student accounts. Student account extensions are only considered for exceptional circumstances and need to be authorised by a personal tutor or course leader. The tutor or course leader should then get in touch with their departmental contact who can request a student account extension by submitting a request through ASK. Please contact ICT Service Desk who can assist you with this process.