Ways to get remote access
There are several ways for staff and students to access College files, systems and services off campus.
The ICT Service Desk can assist and answer questions regarding the following services.
Email account remote access
Most web browsers, including Firefox, Google Chrome and Internet Explorer, can be used to access the College email system.
Enter your College username and password when prompted and click Sign in.
Remote Desktop Gateway (RDG)
Remote Desktop Gateway (RDG) is the preferred method of remote access for staff and postgraduate research students with College accounts. This service enables you to connect to your College computer from your personal laptop or computer, without the need to set up a Virtual Private Network (VPN) connection. With RDG your connection is encrypted, so you can use it to access our network from hotels and other public access connections.
To access the Imperial network remotely using RDG you need to do two things:
ICT guidance on use of VPN
1. VPNs require specific software to be installed and then configured. This process can be difficult across a range of devices, particularly on non-college-owned systems.
2. VPNs are often blocked, intentionally or accidentally, by networks. This can prevent the use of a VPN—and VPN-dependent services—entirely.
3. VPNs may be rate-limited and therefore suffer from an unreliable or poor performing connection. This is common on residential broadband connections, where many ISPs limit VPNs entirely.
4. When connected to a VPN, traffic may be channelled through a route the user doesn’t intend. Examples include BBC iPlayer or Netflix, or other traffic which is legitimate at home, but not permitted on the College network. This has been problematic in the past, as ICT has to address these violations of the Acceptable use policy, even though the user did not intend this.
5. In some countries, VPNs are not legal. By relying on the use of VPN for our services, we either exclude or place customers in these locations at risk. Staff and Students are advised to consider what they are trying to access and ensure that they will have access to this files from their designated destinations before departing. It is the responsibility of the individual to ensure that their data is located in a safe secured repository in line with the College's Data Protection Policy (Section 4).
If you have any questions regarding the college VPN Service, or would like advice on how to access the locations that you need to remotely please contact the ICT Service Desk.
Virtual Learning Environment (Blackboard)
Both staff and students can access Blackboard remotely.
Remote Imperial College Information Systems (ICIS)
Imperial College Information Systems (ICIS) offers staff access to the College's main finance, human resources, grants and student administration systems. All full-time members of staff are automatically given access. College provides connections to install special client software for staff who need to access ICIS remotely.
Virtual Desktop Infrastructure or VDI is a service that enables you to access a Windows-based machine from any device, whether it be a tablet or a machine with a different operating system.
The SSH Gateway service allows external users to be able to connect to their internal SSH systems (typically Linux servers) from remote locations via SSH. This allows SSH connections to general access systems/servers but not to our key secure services such as ICIS or OSS.