In 2010, Imperial had 1021 students respond to the survey, a response rate of 58%.  This compares to Imperial's response rate of 51% in 2009.

Graph 1 (below) shows the percentage of students answering "mostly agree" or "definitely agree" to the questions in each of the categories.  Imperial's results are compared to the Sector Average.  These results have been aggregated up to question category level.

Graph showing percentage satisfaction by question category for hte College and the sector in NSS2010
Graph 1: Overall percentage of students answering "mostly agree" or "definitely agree" to the 22 NSS questions, aggregated to category level. Source: Unistats

Graph 2 (below) shows, for each College subject, the percentage of students answering "mostly agree" or "definitely agree" to NSS Q22, "Overall I am satisfied with the quality of my course."  Imperial's results are compared to the Russell Group and Sector averages.  Imperial has a higher level of satisfaction than both Russell Group and Sector averages in six subjects, and a lower level than both in six subjects.  The College has a higher level than the Sector but lower than the Russell Group average in two subjects.

Graph showing percentage overall satisfaction by subject in NSS 2010 for the College, Russell Group average and sector average
Graph 2: Percentage of students answering "mostly agree" or "definitely agree" to Q22 "Overall I am satisfied with the quality of my course," broken down by the subject area of each student. Source: Unistats

Table 1 (below) shows the percentage of students for the College in 2009 and in 2010 answering "mostly agree" or "definitely agree" to each of the 22 NSS questions, compared to the Sector Average.  The College has a higher percentage satisfaction in 2010 than in 2009 for 11 of the 22 NSS questions, and the same percentage satisfaction in 2010 as in 2009 for two of the 22 NSS questions.  The College has a lower percentage satisfaction in 2010 than in 2009 for nine of the 22 NSS questions. In 2010, the College has a higher percentage satisfaction than the sector average for nine of the 22 questions, and the same percentage satisfaction than the sector for two of the 22 NSS questions. The College has a lower percentage satisfaction than the sector average for 11 of the 22 NSS questions.

NSS questionImperial 2009 % SatisfiedImperial 2010% SatisfiedSector 2010 % SatisfiedDifference Imperial vs. Sector 2010
 Teaching  82  84  83  +1%
 1. Staff are good at explaining things  85  86  87  -1%
 2. Staff have made the subject interesting  75  78  80  -2%
 3. Staff are enthusiastic about what they are teaching  80  83  84  -1%
 4. The course is intellectually stimulating  87  88  83  +5%
Assessment and Feedback  52  52  66  -14%
 5. The criteria used in marking have been clear in advance  58  62  72  -10%
 6. Assessment arrangements and marking have been fair  72  71  74  -3%
 7. Feedback on my work has been prompt  45  43  61  -18%
 8. I have received detailed comments on my work  42  39  65  -26%
 9. Feedback on my work has helped me clarify things I did not understand  46  43  60  -17%
 Academic Support  70  70  75  -5%
 10. I have received sufficient advice and support with my studies  63  65  74  -9%
 11. I have been able to contact staff when I needed to  81  79  82  -3%
 12. Good advice was available when I needed to make study choices  66  65  70  -5%
 Organisation and Management  77  78  73  +5%
 13. The timetable works efficiently as far as my activities are concerned  77  79  78  +1%
 14. Any changes in the course or teaching have been communicated effectively  76  76  72  +4%
 15. The course is well organised and is running smoothly  79  78  71  +7%
 Learning Resources  90  90  80  +10%
 16. The library resources and services are good enough for my needs  94  92  80  +12%
 17. I have been able to access general IT resources when I needed to  92  91  83  +8%
 18. I have been able to access specialised equipment, facilities or rooms when I needed to  83  85  75  +10%
 Personal Development  79  80  79  +1%
 19. The course has helped me present myself with confidence  75  77  78  -1%
 20. My communication skills have improved  80  79  81  +2%
 21. As a result of the course, I feel confident in tackling unfamiliar problems  81  82  78  +4%
 Overall Satisfaction  85  85  82  +3%
 22. Overall, I am satisfied with the quality of the course  85  85  82  +3%
Table 1: NSS 2010 Percentage Satisfaction by Question for the College (2009 and 2010), the UK Sector Average (2010) and the difference in percentage satisfaction between Imperial and the Sector Average (2010).
Table 1: NSS 2011 Percentage Satisfaction by Question for the College (2010 and 2011), the UK Sector Average (2011) and the difference in percentage satisfaction between Imperial and the Sector Average (2011).