The Division was first formed in 2005 as with the objective of driving a service-led culture into the areas of Accommodation, Student Enquiries, Catering, Conferencing and Sport.

Today, Campus Services aim to enrich and enhance student, staff and visitor experience across our catering outlets and hospitality services, sports facilities, student accommodation, the Student Hub and the Early Years Education Centre (EYEC).

Our vision and values

Our vision

Provide essential services

Ensuring non-academic facilities, services and activities enhance the Imperial experience 

Innovate to improve

Finding creative ways to inspire and drive positive change in our services

Manage efficiently 

Maximising resources and minimising waste to provide sustainable, best-value services 

Grow our team 

Motivating developing and supporting a multi-skilled, adaptable and proactive team that go the extra mile

Our Values

Excellence

  • Happy and motivated team 
  • Service with a smile 
  • Enabling great experiences
  • Positive customer feedback 

Fairness

  • Treating others with respect
  • Honest and open procedures
  • Ethically sound decisions
  • Not motivated by profit 
  • Recognising and rewarding 

Transparency 

  • Honest and open with colleagues 
  • Less 'marketing' to customers 
  • Clear and direct public information 
  • Embracing change through good communication 

Integration 

  • We are one team 
  • Sharing skills and talent
  • Reduced waste
  • Increasing efficiency 

Our people, our departments, supporting resources

Our people

Supporting resources