Campus Services aims to enrich and enhance student, staff and visitor experience across our catering outlets and hospitality services, sports facilities, student accommodation, the Student Hu, the Security team and the Early Years Education Centre.

Our vision and values

Our vision

Provide essential services

Ensuring non-academic facilities, services and activities enhance the Imperial experience 

Innovate to improve

Finding creative ways to inspire and drive positive change in our services

Manage efficiently 

Maximising resources and minimising waste to provide sustainable, best-value services 

Grow our team 

Motivating developing and supporting a multi-skilled, adaptable and proactive team that go the extra mile

Our Values


  • Happy and motivated team 
  • Service with a smile 
  • Enabling great experiences
  • Positive customer feedback 


  • Treating others with respect
  • Honest and open procedures
  • Ethically sound decisions
  • Not motivated by profit 
  • Recognising and rewarding 


  • Honest and open with colleagues 
  • Less 'marketing' to customers 
  • Clear and direct public information 
  • Embracing change through good communication 


  • We are one team 
  • Sharing skills and talent
  • Reduced waste
  • Increasing efficiency 

Our people, our departments, supporting resources

Our people

Supporting resources