Contacting the Disability Advisory Service

The Disability Advisory Service is open between 9:30 and 16:30, Monday - Friday.
Some tutorial and mentoring appointments are available outside of these times.


We encourage students to contact us initially through email at  If you wish to book an appointment you can use our Online Booking Form.  Please note that we will always use your Imperial College email address when corresponding with you.

Email policy

We aim to reply to all emails within five working days during term time.  All emails sent to our departmental email account ( will receive an automatic reply as standard.


Our postal address is as follows:
Disability Advisory Service, 566 Sherfield Building, Imperial College London, South Kensington Campus, London, SW7 2AZ


Our telephone number is 020 759 49755. There is a voicemail service for out of hours calls.
We currently have a reduced service.  Our telephone opening hours are:
  • Tuesday 9:00 - 16:00
  • Wednesday 9:00 - 16:00
  • Thursday 9:00 - 13:00

How to find us

The Disability Advisory Service is located on Level 5 Sherfield Building.

Map of South Kensington campus 

To visit the Disability Advisory Service please enter the Sherfield building by the entrance to the left of the number 20 on the map. Take the lift to the fifth floor. Once entering the lift lobby, the Disability Advisory Service is located in the far right corner, adjacent to the Reed and Pippard lecture theatres.