All College employees are covered by this policy, with the exception of those staff covered by the Appendix to the Statutes governing academic staff (see Ordinance D9).

The purpose of the Grievance Procedure is to support the College’s commitment to promoting and ensuring a working environment where individuals are treated with respect and courtesy.  The procedure is designed to resolve problems, for example concerns relating to harassment, bullying and victimisation or where a member of staff feels that they have been unfairly or unreasonably treated and to provide members of staff with a reasonable and prompt opportunity to obtain redress of any grievance. It is hoped that grievances can be resolved amicably thereby maintaining, and where necessary, restoring good relations within the College. All parties should co-operate constructively in resolving matters. To this end, members of staff are encouraged to only use the formal procedure where the matter has not been resolved through informal dialogue.

The College treats equality of opportunity seriously and has an equality framework to ensure equality of opportunity.  Implementation of the Grievance policy must be clear and transparent and not subject to any unfair discriminatory practices by line managers.

This guidance has been designed to act as a point of reference.  For further details please refer to the full policy which can be downloaded from this page's sidebar.

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Informal accusation made

An informal accusation has been made against me - what should I do?

It may be possible to resolve a dispute before the point is reached where a formal grievance is raised against you. The College encourages you to listen to the individual who has a concern and, if you are both able, to come to a resolution also, where appropriate, to participate willingly in informal action, including:

Whilst attempting to resolve a grievance informally, you should keep a record of any discussions you have and copies of any correspondence, in the event that follow-up action becomes necessary.

Formal greivance raised

A formal greivance has been raised against me - what happens now?

  •  An appropriate manager will be identified to investigate
  • You will be provided with a copy of the grievance and given the opportunity to respond
  • The complainant will be provided with a copy of your response
  • The appropriate manager will aim to meet with the complainant within ten working days of receipt of the grievance
  • The appropriate manager will meet with you to hear your response, normally within ten working days of meeting with the complainant
  • Further investigation may be conducted (including meeting with any witnesses)
  • You will be advised of the decision, normally within ten working days of the close of the investigation, and the following individuals will receive a copy of all paperwork:
    • You, the complainant, respective representatives, relevant line manager(s)
  • The complainant will be given the opportunity to appeal the decision

What do I need to do?

  • Read the College’s Grievance Policy and Procedure for full details on the process that will be followed
  • The College understands that this may be a difficult time for you and you are encouraged to make use of the range of support available to you.

What are the possible outcomes?

What are the possible outcomes of a formal Grievance investigation?

  • The grievance is upheld and an informal resolution is recommended
  • The grievance is upheld and a disciplinary hearing is convened
  • The grievance is not upheld with recommended actions
  • The grievance is not upheld and no further action is taken
  • The grievance is partially upheld and a combination of the actions above are recommended

Who will find out about it?

A formal grievance has been raised against me - who will find out about it?

  • The individual who has raised a grievance against you
  • The respective representatives (if applicable) – e.g. Trade Union representative or work colleague
  • The respective line managers
  • Any witnesses contacted as part of the investigation

All those involved in the investigation will be instructed to keep the matter confidential.

What support is available to me?