Queen's lawn view of the library in sunshine.

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

We are located on Level 3 Sherfield Building with the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

April opening hours

The International Student Support team will be available in-person in the Student Hub on limited dates during April, as follows:

  • Wednesday 3rd April             10:30 – 15:30
  • Friday 5th April                      10:30 – 15:30
  • Monday 8th April                   10:30 – 15:30
  • Wednesday 10th April            10:30 – 15:30
  • Friday 12th April                     10:30 – 15:30
  • Monday 15th April                   10:30 – 15:30
  • Thursday 18th April                 10:30 – 15:30
  • Friday 19th April                      10:30 – 15:30
  • Tuesday 23rd April                  10:30 – 15:30
  • Wednesday 24th April             10:30 – 15:30
  • Friday 26th April                      10:30 – 15:30
  • Tuesday 30th April                   10:30 – 15:30
  • Wednesday 1st May                 10:30 – 15:30
  • Friday 3rd May                          10:30 – 15:30

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

Please note the office is closed on Saturday, Sunday, UK public holidays and College closure days.

Please see the International Student Support office's Statement of Service