patient and doctor

Improving human performance under pressure

Course details

1 day

2017 date TBC

2017 rates TBC

If applying as a team, please ensure each member of the team completes the online registration form
Payment by invoice
Please email
Sam Kiely ( for further information

Margaret Turner Warwick Education Centre
Imperial College
Royal Brompton Campus
Dovehouse Street
London SW3 6LY

Download programme [pdf]
This is the third annual symposium exploring Patient Safety in acute cardiac care, with a special focus this year on Human Factors. It is a one day event, held at the National Heart and Lung Institute, Royal Brompton Campus, hosted by the Royal Brompton and Harefield NHS Foundation Trust.
The main purpose of the day is for experts in patient safety and particularly human dynamics, from a variety of medical and non-medical settings, to share their experience and relate it to improving human performance under pressure.
We will build on last year’s presentations on teams and teamwork and hear from medics and others, who have worked – and succeeded in the most testing conditions.
A discount registration fee is available for teams (from the same hospital) - please see the course details box. 

Learning outcomes

Break out sessions will include:
  • The Duty of Candour
  • Caring for staff after an incident
  • Using simulation to train teams to better manage emergencies
 We will explore the psychology behind the human condition, why we make mistakes and therefore how to improve processes and teamwork to reduce patient harm.

Target audience

A one day symposium for all healthcare professionals and managers who are interested in improving patient safety in acute cardiac care through a better understanding of how human factors influence every aspect of patient care management and interventions. 

Key speakers

  • Gretchen Haskins is an internationally recognised expert in human factors, with experience as a USAAF pilot, advisor to NATO and Director of Safety at NATS, to list just a couple of her career accolades. 
  • Dr Rod Stables, Liverpool Heart & Chest Hospital, is renowned as a pioneer in interventional cardiology, improving safety and patient experience, with a wealth of equally valuable experience from outside medicine. 
  • Emeritus Professor Charles Vincent, Emeritus Professor of Psychology and Clinical Safety Research, University of Oxford, medical sciences division. Quite possibly the world’s leading academic in patient safety research. 
  • Capt Phil Higton is a former pilot with British Airways, who has enormous experience in human factors, training and experience he has brought from aviation to the NHS for over 20 years. 
  • Surgeon Commander Anthony Lambert OBE RN and Marine Andy Grant RM tell the story of surgery from both sides of the knife; Surg Cdr Lambert has vast operational experience of operating in war zones and Mne Grant tells his story of being blown up in Afghanistan, many surgical operations and amputation. 
  • Dr Libby Haxby, Consultant Anaesthetist and Lead Clinician in Clinical Risk at RBH will speak from her extensive medical and human factors experience, about serious incidents and how human factors dominate every single one.

Course organisers

  • Dr Libby Haxby
  • Andrew Roberts

Terms and conditions

Terms and conditions

Cancellations must be received in writing one calendar month before each course and will be subject to an administration charge of £50-£150 depending on the course. Cancellations received within a month of the course cannot be accepted and the attendee will be liable for the full course fee. Substitutions may be made at any time.
The organiser cannot accept liability for cost incurred in the event of a course having to be cancelled as a result of circumstances beyond its reasonable control.