Operational Excellence




Embed a culture of continuous improvement across the College to deliver consistent, high quality professional services

Develop a sustaining Operational Excellence capability, providing College staff with the skills and tools to implement improvements

Support the delivery of operational improvements across the College

Maximise our investment of College resources in our core mission

Identify and exploit new technologies to improve our academic and professional support services

james stirling

Professor James Stirling, Provost

"Operational Excellence is focused on fixing and improving the processes all around us so that they are simpler, more effective and more satisfying for the end users, both staff and students. The aim is to give you more of two vitally important features of working at Imperial: time and resource. Most importantly it is a project driven by you, and will take a collaborative and collegial approach."