Operational Excellence



Vision and Mission

Our Vision is to be a recognised Centre of Expertise for Operational Excellence practice across the College and the Higher Education sector.

Our Mission is to support the delivery of organisational change and to promote a culture of continuous service improvement across the College.

james stirling

Professor James Stirling, Provost

"Operational Excellence is focused on fixing and improving the processes all around us so that they are simpler, more effective and more satisfying for the end users, both staff and students. The aim is to give you more of two vitally important features of working at Imperial: time and resource. Most importantly it is a project driven by you, and will take a collaborative and collegial approach."