Imperial’s Operational Excellence team can offer you the skills and support you need to improve services and processes

Our coaches and trainers support College wide and local team projects, using a range of skills and techniques to help you review and optimise your area of work. We also offer a range of courses that introduce the OE approach and furnishes you with the knowledge to lead your own change projects. Over 350 of College staff have attended our introductory course and we offer the opportunity to develop those skills through our Practitioner and Master Class training.

Please see below all OE training taking place across the College - we encourage everyone to get involved! If you would like further information about the methodology or how OE can support your department, please get in touch.

To book a place on any of the training courses email the Operational Excellence team.

OE Trainers

Mike Whiteman


Mike Whiteman
OE Trainer