The objectives of the Library Services projects are to look at current processes within the Library and find opportunities to make them quicker, more intuitive and simpler to use. The ultimate aim is to give staff and students better access to information and to improve the experience for all library users. Library Services will achieve this through a variety of different projects, using techniques and skills developed through the Operational Excellence programme. Library Services projects include:

  • Improving the document delivery service by reducing waiting time and increasing access 
  • Working with academic departments to improve the provision of reading list material
  • Improving the procedure for requesting new books and streamlining the acquisition process
  • Streamlining procedures for the management of subscriptions and renewals to research journals
  • Locating missing books and carrying out repairs

Rapid improvement exercises (RIE projects)

Students in the Central Library cafe

Document Delivery

Improving the document delivery service by reducing waiting time and increasing access to books and journals

Students in the Central Libraryents

Supplier Payments

Improving the procedure for requesting new books and streamlining the acquisition process

Reading Lists

Reading Lists

Working with academic departments to improve the provision of reading list material

RIE projects 2

Students in the Central Library

Open access funding applications

Streamlining the experience of applying for open access funding and reduce the work load for academics and library staff

Central Library

Subscriptions management

Focusing on improving the management of the Library's e-journals, e-books and databases portfolio