BibTex format
@article{Trompet:2018:10.1016/j.tra.2017.11.019,
author = {Trompet, M and Anderson, RJ and Graham, DJ},
doi = {10.1016/j.tra.2017.11.019},
journal = {Transportation Research Part A: Policy and Practice},
pages = {13--23},
title = {Improved understanding of the relative quality of bus public transit using a balanced approach to performance data normalization},
url = {http://dx.doi.org/10.1016/j.tra.2017.11.019},
volume = {114},
year = {2018}
}