Felix is an honorary clinical senior lecturer in the Department of Primary Care and Public Health and a public health doctor. His day job is as Deputy Director, Science and Strategic Information at Public Health England.
Felix's research interests are in measuring quality and safety in healthcare systems. He is currently evaluating 'Tripadvisor' and social media models of online feedback in healthcare in the UK, and whether patients' descriptions of their care online can be used to measure health system performance.
He was previously clinical adviser to the Chief Medical Officer at the Department of Health, where he worked on developing national quality and safety policy. He also worked for the World Health Organization’s Patient Safety Programme, where he managed their project on improving patient safety education in medical schools and technology for patient safety.
Felix trained at Oxford University (BA, BM BCh), Harvard University (MPH) and Imperial College (MBA, PhD). He was awarded a Knox Fellowship by Harvard University, the Sir John Brotherston Prize by the Faculty of Public Health in the UK, an Academic Clinical Fellowship by the NIHR, and a Harkness Fellowship in Health Care Policy and Practice by the Commonwealth Fund.
et al., 2015, Performance of new alternative providers of primary care services in England: an observational study, Journal of the Royal Society of Medicine, Vol:108, ISSN:0141-0768, Pages:171-183
et al., 2013, Evaluation of complex integrated care programmes: the approach in North West London, International Journal of Integrated Care, Vol:13, ISSN:1568-4156
Greaves F, Donaldson L, 2013, Measles in the UK: a test of public health competency in a crisis, British Medical Journal, Vol:346, ISSN:1756-1833
et al., 2013, Harnessing the cloud of patient experience: using social media to detect poor quality healthcare, BMJ Quality & Safety, Vol:22, ISSN:2044-5415, Pages:251-255
et al., 2012, Associations between internet-based patient ratings and conventional surveys of patient experience in the English NHS: an observational study, BMJ Quality & Safety, Vol:21, ISSN:2044-5415, Pages:600-605
et al., 2012, Associations Between Web-Based Patient Ratings and Objective Measures of Hospital Quality, Archives of Internal Medicine, Vol:172, ISSN:0003-9926, Pages:435-436