Dr Ileana Stigliani is Assistant Professor of Design and Innovation at the Innovation and Entrepreneurship Department. She received her PhD in Management from Bocconi University, Milan.
Her research focuses on how material artifacts and practices influence cognitive processes – including sensemaking and sensegiving , categorization, and perceptions of organizational and professional identities – within organizations.
She investigates these themes in design-based companies – e.g., Alessi, Kartell, Alfa Romeo, Piaggio, and Ducati - and in Product and Service Design consulting firms – Continuum Innovation, IDEO, Live Work, Engine Service Design, etc.
In particular, while she was a visiting scholar at the Sloan School of Management of the MIT, Boston, she conducted a ten-month ethnography of how designers work at Continuum Innovation, a world leading innovation and design consulting firm.
She's currently studying the cognitive dynamics underpinning the emergence of Service Design.
lleana's research has been published in the Academy of Management Journal, the International Journal of Management Reviews, Organizational Dynamics, and the International Small Business Journal.
She is a member of the Editorial Board of the European Management Journal.
At Imperial she teaches 'Management of Design' and "Design Thinking" to MSc, and MBA students.
et al., 2017, How Nascent Occupations Construct a Mandate: The Case of Service Designers' Ethos, Administrative Science Quarterly, Vol:62, ISSN:0001-8392, Pages:270-303
et al., 2013, Entrepreneurship and growth, International Small Business Journal, Vol:31, ISSN:0266-2426, Pages:3-22
et al., 2012, The building of employee distrust: A case study of Hewlett-Packard from 1995 to 2010, Organizational Dynamics, Vol:41, ISSN:0090-2616, Pages:254-263