Nicholas is involved in the Urban Rail (metros), Bus and Suburban Rail benchmarking projects facilitated by the RTSC within the Centre for Transport Studies at Imperial College London. His research relates to performance benchmarking and the development of statistical benchmarking tools, such as Stochastic Frontier Analysis (SFA).
February 2018 – Current: Airport Benchmarking Group: Leading the Key Performance Indicator (KPI) programme for the benchmarking group for hub-airport operators, funded by Heathrow Airport, Airports Authority Hong Kong, Los Angeles World Airports, Munich Airport, San Francisco Airport Commission and the Greater Toronto Airports Authority. Visualising and benchmarking “Big Data” and developing Key Performance Indicators (KPIs), including developing new innovative approaches to assessing performance.
2012 - Study for Hong Kong MTR: Metro Fare and Performance Regulation
2012 - Train Driver Productivity, Case Study Report
2012 - Measurement of Bus Efficiency Performance Using Econometric Techniques
2011 - Bus Driver Productivity, Case Study Report
2010 - Practices to Increase Peak Fleet Utilisation and Availability, Case Study Report
2010 - Fares, Funding and Financing of Metros, Case Study Report
2009 - Escalator Asset Management Drill-Down Study: Prepared for London Underground
2007 - Labour Regulation, Wages and Work Time Rules in Metros
2006 - London Underground Limited and Deloitte: An Analysis of Metro Efficiency