BibTex format
@inproceedings{Harrison:2019:10.1145/3306309.3306316,
author = {Harrison, PG},
doi = {10.1145/3306309.3306316},
pages = {31--38},
publisher = {ACM},
title = {A semi-product-form for the equilibrium state probabilities in a pair of queues with finite batches},
url = {http://dx.doi.org/10.1145/3306309.3306316},
year = {2019}
}