BibTex format
@article{Harrison:2020:10.1016/j.peva.2020.102120,
author = {Harrison, P},
doi = {10.1016/j.peva.2020.102120},
journal = {Performance Evaluation},
title = {A semi-product-form for a pair of queues with finite batches: equilibrium state probabilities and response time densities},
url = {http://dx.doi.org/10.1016/j.peva.2020.102120},
volume = {143},
year = {2020}
}