BibTex format
@article{Cagnazzo:2010,
author = {Cagnazzo, L and Taticchi, P and Fuiano, F},
journal = {WSEAS Transactions on Business and Economics},
pages = {311--321},
title = {Benefits, barriers and pitfalls coming from the ISO 9000 implementation: The impact on business performances},
volume = {7},
year = {2010}
}