Imperial College London
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Paolo Taticchi, PhD, OMRI

Business School

Visiting Professor
 
 
 
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Contact

 

p.taticchi Website

 
 
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Location

 

Business School BuildingSouth Kensington Campus

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Summary

 

Publications

Citation

BibTex format

@article{Mosca:2010,
author = {Mosca, M and Tonelli, F and Revetria, R and Taticchi, P},
journal = {WSEAS Transactions on Business and Economics},
pages = {136--148},
title = {Strategic business process insourcing: Insights of an action research in the railway sector},
volume = {7},
year = {2010}
}
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RIS format (EndNote, RefMan)

TY  - JOUR
AB  - The academic literature on Business Process Outsourcing is relevant, offering a well-structured background and very interesting case studies. By the other hand, little research effort has been performed for Business Process Insourcing, which in contrast to the traditional view of outsourcing, where the outsourcer and vendor are separate players, sets the delegation of a pull of operations to a co-shared, but stand-alone, business entity that specializes in that operations. Thus, managers and experts, considering BPI strategies, are claiming for rigorous methodologies to support this critical transition in a practical way. In this paper, insights from an action research, in relation to a BPI strategy chosen by a multinational organization operating in the railway sector (Bombardier Transportation, BT) is reported. According to this strategy, the creation and starting phases of an engineering centre, co-shared by BT and Infotech (a selected Indian engineering services vendor), namely BTECI (Bombardier Transportation Engineering Centre India), are analyzed and reported. The knowledge contribution of this work is about the empirical evidence of a set of methodologies and tools useful to a BPI implementation strategy through the clear evidence of hidden problems and potential implementation pitfalls.
AU  - Mosca,M
AU  - Tonelli,F
AU  - Revetria,R
AU  - Taticchi,P
EP  - 148
PY  - 2010///
SN  - 1109-9526
SP  - 136
TI  - Strategic business process insourcing: Insights of an action research in the railway sector
T2  - WSEAS Transactions on Business and Economics
VL  - 7
ER  -
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