Imperial College London

Dr Susan Burnett

Faculty of MedicineDepartment of Surgery & Cancer

Honorary Research Fellow



+44 (0)20 7594 3427s.burnett Website




506Medical SchoolSt Mary's Campus





Having worked in the health sector for over twenty years Susan has experience on the board of high profile organisations. For five years she was Director of National Programmes at the National Patient Safety Agency. Her research interests include national policy for patient safety and its impact at the frontline, comparing the approaches taken in different European countries; organisational strategies to improve patient safety; and the role of the Board, senior leaders and managers in patient safety including the impact of management systems on the reliability of healthcare. Susan runs the Centre’s consultancy group and is involved in a wide range of projects in the field of patient safety and service quality



Jones L, Pomeroy L, Robert G, et al., 2019, Explaining organisational responses to a board-level quality improvement intervention: findings from an evaluation in six providers in the English National Health Service, Bmj Quality & Safety, Vol:28, ISSN:2044-5415, Pages:198-204

Aylin P, Bottle A, Burnett S, et al., Evaluation of a national surveillance system for mortality alerts: a mixed-methods study, Health Services and Delivery Research, Vol:6, ISSN:2050-4349, Pages:1-314

Jones L, Pomeroy L, Robert G, et al., 2017, How do hospital boards govern for quality improvement? A mixed methods study of 15 organisations in England, Bmj Quality & Safety, Vol:26, ISSN:2044-5415, Pages:978-986

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