Imperial College London

Dr Susan Burnett

Faculty of MedicineDepartment of Surgery & Cancer

Honorary Research Fellow



+44 (0)20 7594 3427s.burnett Website




506Medical SchoolSt Mary's Campus





Having worked in the health sector for over twenty years Susan has experience on the board of high profile organisations. For five years she was Director of National Programmes at the National Patient Safety Agency. Her research interests include national policy for patient safety and its impact at the frontline, comparing the approaches taken in different European countries; organisational strategies to improve patient safety; and the role of the Board, senior leaders and managers in patient safety including the impact of management systems on the reliability of healthcare. Susan runs the Centre’s consultancy group and is involved in a wide range of projects in the field of patient safety and service quality



Jones L, Pomeroy L, Robert G, et al., 2017, How do hospital boards govern for quality improvement? A mixed methods study of 15 organisations in England., Bmj Qual Saf

Burnett S, Mendel P, Nunes F, et al., 2016, Using institutional theory to analyse hospital responses to external demands for finance and quality in five European countries, Journal of Health Services Research & Policy, Vol:21, ISSN:1355-8196, Pages:109-117

Burnett SJ, 2014, Prospects for Comparing Hospital Performance Internationally on the Basis of Quality and Safety: AHRQ commentary, Ahrq: Agency for Healthcare Research and Quality, National Quality Measures Clearinghouse


Burnett S, A first-hand account of the medical services in Gallipoli and the Middle East in World War 1, RSM History of Medicine meeting

Thesis Dissertations

Burnett SJ, 2016, Organisational and systems factors impacting on patient safety in acute care organisations: lessons from four multi-site research studies

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