Information and Booking

Trainer: Sonia Arnold - External Consultant
Cost: Internal no charge.
External not available
Duration: 1 day (09:30 - 16:30)


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Who should attend

This one day workshop is designed to be an introduction for anyone who wants to consider how they communicate. It will help you discover the behaviours and practise the techniques that will enhance your communication ability. Enhancing your communication skills will help you build more productive relationships and obtain successful outcomes in any situation.

Key area

  • Gain an understanding of interpersonal communication
  • Assess your personal style and its impact on others
  • Learn how to communicate confidently without aggression
  • Increase confidence in using assertiveness techniques
  • Practice techniques for having results orientated conversations