Advancement is responsible for securing support for the College, through building and managing strong, mutually beneficial relationships, with alumni and friends.
Imperial has more than 185k alumni forming an international community of outstanding scientists, engineers, medical professionals and business leaders. A key objective of the Division is to build a more vibrant, engaged alumni community which is motivated to contribute to and participate in Imperial’s continuing success.
The team raises funds for scholarships, academic positions, research centres and capital projects, securing private financial support from those who are committed to our academic mission and building Imperial’s global reputation.
The Division comprises 7 areas: Principal Gifts, Development, Global Development, Alumni Relations, Presidential and Institutional Events, Advancement Operations and Administration, and Prospect Development.
The team can provide advice and support with alumni relations and fundraising activities across the College.
Imperial boasts an arts scene befitting its status as one of the world's leading universities. Whether you're a performer, an audience member, an artist or an observer, there's something for you. There are many orchestras, choirs, societies and groups which you can join to make the most of your time at the College as a student or staff member.
Frequent art exhibitions and workshops take place, and there is also a fantastic lunchtime concert series featuring some of the world's finest soloists and ensembles.
Find out more: imperial.ac.uk/arts
The Business School
At the Business School, our world-leading research informs our Postgraduate and Executive Education programmes and is sought by governments, policy-makers and global business leaders, who often partner with us on research projects.
We attract brilliant minds and provide the environment to foster innovative and entrepreneurial thinking, resulting in ground-breaking ideas that unlock business opportunities. We offer a range of part-time and online Masters and MBA programmes that Imperial College staff may be interested in.
Campus Services, comprising of Accommodation Services, Catering and Conferencing, Sport Imperial and the Student Hub, aims to enhance the experience of staff, students and visitors at Imperial through the provision of non-academic facilities and services such as catering outlets, meeting rooms and sports facilities.
Find out more: imperial.ac.uk/campusservices
The Student Hub is where all the key student support departments are brought together so that students can get answers to their most frequent questions in one place. We can answer queries in the following areas:
- Finance and tuition fees
- Student funding and bursaries
- Student records
- International Student Support and UROP
In addition, the Student Hub provides an email query response service and if a student needs specialist advice, we ensure that their query is signposted to the correct area.
Contact us: email@example.com
Find out more: imperial.ac.uk/studenthub
The Careers Service provides a varied and comprehensive careers guidance, information and vacancy service for all students and alumni of Imperial College, from first to final year undergraduates and postgraduates. We are located on level 5 of the Sherfield Building.
Find out more: imperial.ac.uk/careers
The Central Secretariat's role is to monitor and keep under review the College's governance (the way the College is organised and operates) to ensure that the College complies with its legal obligations, that the College's governance is aligned with best practice in the sector and that the College optimises its effectiveness in achieving its mission.
Find out more: imperial.ac.uk/secretariat
Imperial College Archives & Corporate Records Unit
The Archives and Corporate Records Unit (ACRU) is responsible for College Records, from current to non-current. A Records Management System has been implemented across the College by ACRU to comply with Freedom of Information and Data Protection legislation.
E-learning courses are available on this site for Records Management and for Freedom of Information and Data Protection.
Guidance is also available on The College Archives and Corporate Records Unit’s web pages
For information about how records keeping, file management and archives applies to you and your department/division, or if you wish to request tailored training, please contact firstname.lastname@example.org
For specific enquiries regarding the Freedom of Information and Data Protection Acts, contact email@example.com
The Legal Services Office provides practical legal advice in respect of the day to day activities of the College which is intended to enable College Officers to make informed decisions on behalf of the College. We also process freedom of information requests and requests for personal data.
Find out more: imperial.ac.uk/legalservicesoffice
Centre for Languages, Culture and Communications
The Centre for Languages, Culture and Communications offers the following:
- Imperial Horizons programme, for all first, second and third/fourth year Imperial undergraduates
- Evening classes in languages and other subjects (open to all)
- Language pairs scheme for conversation practice
- Language laboratory for self-study in 35 different languages
- Postgraduate programme in Science Communication
Find out more: imperial.ac.uk/humanities
Centre for Continuing Professional Development
Imperial's Centre for Continuing Professional Development part of the School of Professional Development synergises the commercial, outward-facing skills of Professional Development. The team provides a focus for the College in addressing the educational needs of professionals in the most recent research. It offers a complete range of services to support academics in developing post-experience short courses for industries. These include marketing, financial administration, management and the development of short courses, conferences and seminars in collaboration with departments, business and industry.
Contact us: firstname.lastname@example.org / +44 (0)20 7594 6881
Find out more: imperial.ac.uk/cpd
The Chaplaincy offers faith-based support to staff and students from any religious or philosophical world view. We offer space for confidential reflection on any issue – including work concerns, illness, bereavement, career/vocation, mental health and spirituality/faith.
We have a Meditation and Prayer Room that is used by groups and individuals from a variety of faiths and those seeking a quiet place in a busy working day. We host weekly meditations sessions at lunchtimes (Mindfulness, Buddhist and Christian) as well as Christian services, like Mass, Communion, and Evensong.
We can also put you in contact with our Muslim, Jewish and Hindu Chaplains, and help search for places of worship.
Contact us: Chaplaincy Multi-Faith Centre, 10 Princes Gardens, South Kensington, tel: +44 (0)20 7594 9600
Find out more: imperial.ac.uk/chaplaincy
Communications and Public Affairs
Communications and Public Affairs is a central division reporting to the President. We are responsible for external relations and supporting systematic stakeholder engagement activities. Our objectives are:
- To ensure that the College’s mission, vision, and aims are known and understood by its stakeholders, and engage a range of audiences in the work of Imperial.
- To build, position, and maintain the College’s brand, image, and reputation.
- To manage directly, or support the management of, relationships with stakeholders.
The division comprises the following sections: Communications, Digital and Creative Media, Research Communications, Public Affairs, and the Vice-President’s Office.
Find out more: imperial.ac.uk/communications
Educational Development Unit
The aim of the EDU is to encourage high-quality educational activity across Imperial College, by training and supporting those involved in teaching Imperial students. We offer a vast spectrum provision that provides a needs-based and timely approach to the educational development of all who teach Imperial students.
Our provision includes stand-alone workshopscovering various aspects of learning and teaching, events for Imperial’s education community and a range of taught programmes up to master's level.
Find out more: imperial.ac.uk/staff/educational-development/
Enterprise is Imperial’s dedicated department for supporting industry interaction and business ventures. The division comprises teams which support academics and students to work with, contribute to, and learn from the College’s industry partners:
Through the Corporate Partnerships team we support academics in partnering with industry to secure funding for Imperial’s groundbreaking research activities. We look for the overlap between academics’ curiosity and the needs of business, to help Imperial researchers identify and open doors to companies, and explain and market the value of their work to industry.
The Academic and Technology Ventures team provides advice and commercial negotiation support of academic-led ventures, including an overseas medical campus and large-scale industry-funded centres.
Enterprise Lab supports the growth of the College’s community of enterprising students, and the evolution of an enterprise eco-system.
The Programme Management Office provides project management services for academic-driven initiatives and commercial projects with external partners, supporting academic research across the College.
Find out more about all of these departments and about how Enterprise can help you and your students at imperial.ac.uk/enterprise
We aim to provide good quality, sustainable environments where teaching and research can thrive.
We are responsible for the management of the College’s land and buildings and deliver services, including management of major maintenance, responsive maintenance, cleaning and security.
The College estate is vast and energy intensive so we take our environmental responsibility very seriously. Our mission is to provide quality environments in an efficient and sustainable way.
Find out more: imperial.ac.uk/estatesfacilities
Estates Facilities Customer Service Centre
We provide a central point of contact for all members of the College, across the wide range of Estates Facilities services, not just repairs and maintenance.
Urgent requests: Telephone extension x48000
Every building has a Building Manager and Assistant Building Manage who have extensive knowledge of their buildings and their occupying Departments. They are the ideal contacts for building related enquiries and issues.
To find out who your Building Manager is and to contact them.
Energy & Environment / Sustainability
As a scientific institution which undertakes energy intensive research, Imperial College London recognises the effect that its operations and activities have on the environment.
The College has a responsibility to limit these effects in order to safeguard the environment for future generations and details of our activities in response can be found on our website.
Waste and Recycling
At Imperial Insights we will be promoting the Waste Directory and raising awareness of our waste and recycling initiatives. We aim to encourage attendees to become involved and emphasise the importance of reducing waste, reusing and recycling. The waste directory explains the services available and the obligations for disposing of your waste.
Find out more: imperial.ac.uk/wasteandrecycling
Our mission is to maintain safe and secure campuses through the provision of a quality Security service, in partnership with the College community.
You will hear a summary of the duties of the Security Team and be given information and advice on how to stay safe whilst at the College.
Find out more: imperial.ac.uk/estatesfacilities/services/security
The mission of the College Fire Office is to promote fire safety awareness, to prevent fires occurring and to protect all persons on Imperial College premises.
Priorities include fire risk assessments, maintaining appropriate control measures and ensuring that all College buildings comply with statutory requirements. Fire awareness instruction and training is also provided.
Find out more: imperial.ac.uk/estatesfacilities/services/fire
Finance Training offers four scheduled classroom training sessions on a regular basis:
- Finance Queries
- Introduction to Purchasing
- Purchasing Encumbrances (subject to departmental approval)
- Online Journals
In addition we also offer Introduction to College Finance, this course runs once termly in a lecture theatre.
The Finance Training material is also available online for self-serve purposes. Please refer to the Finance Knowledge Bank for further details [requires College login]
Find out more: www.imperial.ac.uk/finance/financial-services/training/
The Graduate Schools provide transferable skills training for postgraduate students, which are an essential part of their degree. We are also responsible for the quality assurance of all masters and research programmes.
Contact us: email@example.com
Find out more: imperial.ac.uk/graduateschools
Health and Wellbeing
The College provides a wide range of support to all staff to inspire health and wellbeing amongst everyone at Imperial.
From mental health provision, resilience and stress management training and advice, physical wellbeing classes and much more.
By supporting national schemes such as National Stress Awareness Day and Mental Health Awareness Week we promote our in-house provision with an eventful programme of activities and workshops.
You can find out what’s on offer throughout the year on our webpages: http://www.imperial.ac.uk/health-and-wellbeing/
Our aim is to ensure that the College gets the best possible return from its most valuable investment - its staff. We do this by supporting departments in all aspects of their staff management function (including recruitment and retention, performance, motivation, reward, restructuring, and health and safety).
Contact us: imperial.ac.uk/hr/contactus
The Pensions Office provides a service for all Imperial College staff who are members of the NHS, SAUL and USS Pension Schemes.
Contact us: firstname.lastname@example.org / 020 759 45539
Find out more: imperial.ac.uk/hr/workingatimperial/
ICT provides a range of IT services to support teaching, administration and research within the College. Services include ICT collaboration tools, email, file and backup services, e-learning, high performance computing, College management information systems, IT security and College telephone services.
The IT Service Desk provides the first point of contact for all IT-related problems, requests and queries.
Contact us: email@example.com
Find out more: imperial.ac.uk/ict
Imperial College Union
Imperial College Union is responsible for the support and representation of all students at Imperial. The Union maintains Clubs, Societies and Networks for Students as well as on-campus facilities like the ICU shop.
Find out more: imperialcollegeunion.org
Imperial Consultants (ICON)
Imperial Consultants (ICON) is the UK’s leading and largest university-owned consultancy company. We provide commercial expertise and consultancy-related support to Imperial researchers wanting to demonstrate the impact of their research in the real world and generate extra income through consulting engagements.
Contact us: firstname.lastname@example.org
Find out more: imperial-consultants.co.uk
Imperial Innovations combines the activities of technology transfer, company incubation and investment. Our goal is to bring valuable ideas to market either by building businesses or licensing to industry.
Imperial College London is our main partner and major source of ideas. We also provide a number of external research intensive organisations including both public and private sector ownership with our commercialisation services. We are highly experienced in every stage of the route to commercialisation.
Find out more: imperialinnovations.co.uk
International Relations Office
The International Relations Office is responsible for:
- international partnerships and relationship management (e.g. with governments and funders)
- management of institutional incoming and outgoing visits
- internal coordination on international issues, supporting senior management, faculties, and departments in realising their international goals
- monitoring and analysis of major developments in international higher education
- advising on international opportunities for staff
- advising on international Memoranda of Understanding
- development and delivery of international student programmes such as summer schools and research placements
- management of scholarships for international students
Find out more: imperial.ac.uk/international
International Student Support
The International Student Support team provides specialist immigration advice to prospective and current Imperial College students, with particular expertise in Tier 4 Student Visas, Student Visitor Visas and options to remain in the UK to work after study. This team also contributes to the College Welcome, running orientation workshops and events for new international students, as well as other support activities throughout the year to enhance the international student experience.
Find out more: imperial.ac.uk/international
The Library at Imperial College London supports research, teaching and learning needs of students and staff members. The Library offers a wide range of services such as access to online resources including journals, books and databases, advanced information skills teaching and advice, and teams providing support for open access publishing and advice on research data management. All departments have a subject librarian who can provide 1:1 advice, as well group teaching and training sessions, depending on your needs.
Contact us: email@example.com
Find out more: imperial.ac.uk/library
The Occupational Health Service provides a range of services to protect health at work, assess and advise on fitness for work and to ensure that health issues are effectively managed. We are not equipped to provide treatment for health problems.
Contact us: firstname.lastname@example.org / +44 (0)207 594 9401
Our mission is to support the delivery of operational improvements and embed a culture of continuous improvement across the College.
- Excellence in academic support operations (Operational Excellence)
- Processes that are simpler, more effective and more satisfying for the end users, both staff and students
- Embed a culture of continuous improvement across the College to deliver consistent, high quality professional services
- Develop a sustaining Operational Excellence capability within the college, providing staff with the skills and tools to design and implement improvements
- Support the delivery of operational improvements across the College
- Maximise the investment of College resources in our core educational and research mission
- Identify and exploit new technologies to improve our academic and professional support services
We offer training, facilitation and further support to staff looking to make improvements to the services they offer, the processes and the operational structures underpinning the service delivery.
Contact us: email@example.com
Find out more: imperial.ac.uk/operationalexcellence
PA and Administrator’s network
The PA & Administrator Network offers development, support and networking opportunities for all staff who perform a PA or administrative function as part of their role. Job titles may vary from Executive Assistant (EA), Personal Assistant (PA) to Office Manager or Administrator, amongst others!
These staff members all perform vital roles within college, and yet can experience isolation within their local work environment. The networking group aims to rectify this by providing the opportunity to access tailored development opportunities and share experiences with likeminded colleagues.
The College’s Research Office provides a central portal for support, information and guidance for our external research funders and internal research and support service communities. We exist to provide expert guidance and services in support of the College’s externally funded research portfolio. Our primary purpose is to champion professional standards and consistency in research administration across the College to ensure that institutional governance responsibilities and obligations are met. We add value as a support service through the provision of specialist advice, development of systems and training, and targeted information and governance policies.
The Research Office is managed through the following seven functional areas:
- Operational Support
- Funding Strategy
- Research Systems and Information
- Research Contracts
- Intellectual Property
- Ethics & Integrity
Research support is provided by Research Services teams in the Faculty of Engineering, Faculty of Natural Sciences and Imperial Business School, and by the Joint Research Office within the Faculty of Medicine. These teams provide local operational support to academic departments. Organisationally, they sit within and report to each Faculty
Risk Management and Business Continuity
Imperial College London strives for excellence in everything it does. Risk Management and Business Continuity planning are essential in support of this goal.
Risk Management provides a simple mechanism to maximise our opportunities and minimise the threats and is implicit in any management process. Empirical, our in-house management tool, recognises this to allow normal management processes to inform the risk management function.
We all hope that no major incident will occur to disrupt our activity at Imperial. However given the breadth and diversity of activity, some incidents are inevitable. Business Continuity adds resilience to our activities and provides a mechanism for managing the worst should it occur.
Seminars and Training
Seminars can be booked through the Learning and Development Centre.
The role of the Safety Department is to ensure that:
- You understand your Health and Safety responsibilities
- A safe working environment is provided for all staff, students and visitors
- All College activities are undertaken in a safe manner
- The College complies with relevant legislation
Contact us: firstname.lastname@example.org / +44 (0)20 7594 9423
Find out more: imperial.ac.uk/safety / @ICLSafety
Imperial College London benefits from a Santander branch located in the Sherfield Building, on South Kensington campus.
Santander Universities has had a partnership with Imperial since the first agreement was signed in 2009, and since then has had a vital role in looking after new and existing staff and students at the college, and engaging in activities around campus and in the local community.
The facilities and services available at this branch include:
- Transactional banking - transfers/cash transactions/cheque deposits/ATM machine
- New account openings - student accounts and staff products
- Savings and banking reviews available to all customers on request
- Exclusive offers for limited periods - as a University branch, from time to time we have offers for staff that would not be available in local retail branches.
For more information or to make an appointment, please visit the branch at your convenience.
For more information on Santander Universities, please visit our website at www.santander.co.uk/uk/santander-universities
Student Recruitment and Outreach
Student Recruitment and Outreach brings together outreach, international student recruitment, UK student recruitment and student recruitment marketing. The division carries out recruitment, outreach and marketing activities to enable the College to attract and admit the most talented students from a diverse range of backgrounds and countries. The division also works with departments across the College to support and share best practice in student recruitment strategy and practice.
Find out more: imperial.ac.uk/studentrecruitmentandoutreach
Student Counselling and Mental Health Advice Service
Student Counselling offers short-term counselling to all registered students. It is free and confidential and provides students with a space to talk about any personal issue that might be troubling them. Counsellors are available at the South Kensington, Hammersmith and Silwood Park Campuses and students need to self-refer to make an appointment. Mental Health Advice is available for students with enduring mental health difficulties, through staff referral.
Further information can be found at http://www.imperial.ac.uk/counselling/
Trade Unions at Imperial
UNISON is the trade union for all professional and operational services staff at Imperial College - namely all Professional levels, library, security, receptionists, catering and cleaners. Unison deals with issues in the workplace giving professional advice and support. Locally, Unison negotiates annual pay, terms and conditions at work, provides representation in grievance and disciplinary cases and fights unfair dismissals. Moreover, Unison provides support to defend rights and jobs, and helps with compensation for accidents at work.
Find out more: imperial.ac.uk/unison
The UCU is the largest trade union and professional association for academics, lecturers, trainers, researchers and all academic-related staff working in further and higher education throughout the UK. The UCU Imperial College Branch negotiates wages for all academic and academic-related workers at the College. We also assist our members when difficulties arise at work over contracts and disputes; listen to issues and concerns that our members have and offer support. We can sit in on any meeting a member has with management, and can call on UCU's regional staff and legal advisors when necessary. We have the support of experienced regional and national full-time officers to advise and assist with legal support, if required.
Contact us: email@example.com / +44 (0)20 759 43815
Find out more: ucu.imperial.ac.uk/
Imperial College has three unions: UCU, UNITE, and Unison which make up the Imperial College Joint Trade Unions (JTU). JTU negotiate with Imperial College over salaries and working conditions. For more information on the other unions, please see the JTU website.
Find out more: imperial.ac.uk/jtu
Training, Development and Networks
Equality, Diversity & Inclusion Centre
The main purpose of the Centre is to promote and embed all aspects of equality across the College. We advise and influence best practice in the College, specifically ensuring compliance with the Equality Act 2010. We offer a range of training courses and targeted development programmes, and manage the College’s Harassment Support Contacts scheme. We endeavour to mainstream equality awareness through a calendar of events in partnership with Imperial’s staff diversity networks and committees. We strongly encourage interested members of staff to join the networks, Able@Imperial (disability), Imperial600 (LGBT), and Imperial as One (BAME).
Find out more: imperial.ac.uk/equality
Learning and Development Centre
The Learning and Development Centre (LDC) exists to promote and deliver opportunities for staff, individually and collectively, to grow and improve a full range of workplace skills and abilities. We host a wide range of developmental workshops and operate as consultants to ensure that, where required, we offer a tailored service to teams, departments and faculties.
Our website gives a comprehensive guide to all that the LDC offers, as well as links to other parts of the College that collaborate with us and augment our provision.
Find out more: imperial.ac.uk/staffdevelopment/ldc / @Imperial_LDC
Safety Training Programme
The Learning and Development Centre also provides a comprehensive safety training programme that is available to all staff and postgraduate students, mostly without charge. Health and safety legislation requires employers to provide adequate health and safety training, however; safety training also enables staff to acquire skills and knowledge that, with experience, makes them safe and competent in their work.
The PA & Administrator Network
If you are a personal assistant, executive assistant, or an administrator, the PAAN is your professional network at Imperial College. Our exclusive group includes over 200 staff members. The PA & Administrator Network Committee organises regular meetings, training and events that are open to all members, offering networking opportunities and informative presentations. There are also social activities and evening events.
To become a member and to join the mailing group please contact us:
We also invite you to apply for a ‘Buddy’ as part of the PA and Administrator Buddy Scheme which is available to all new staff in PA and Administrative roles. The Buddy Scheme is supported by volunteers who offer an informal point of contact and a ‘friendly face’ for new starters. For further information, or to apply for a Buddy, please visit the website (link above), or contact the the PA Buddy Scheme Operations group: firstname.lastname@example.org.
Postdoc and Fellows Development Centre
The Postdoc and Fellows Development Centre (PFDC) offers an extensive programme of professional skills and career development training, support and opportunities, enabling postdocs and fellows to succeed in their current position while planning their next step. We do this through five core services:
- Courses and Workshops
- Individual support
- Mock interviews
- Postdoc Reps Network
- Resources for Fellows
Vice-Provost (Research) Office / Research Strategy and Development
The Vice-Provost (Research) Office is part of Imperial College London’s headquarters. Working outside of, but closely with the Faculties, the Office is responsible for setting overall College research strategy and monitoring its implementation; managing research proposal submissions at an institutional level as required; managing a number of internal funding schemes; promoting and supporting research integrity; maintaining an overview of College-wide research impact and outputs and promoting these; developing and fostering key stakeholder relationships with the aim of enhancing the reputation and funding of the College.
- To provide a cross-College view of and for research, that influences the College when making strategic decisions and is helpful to researchers for sharing best practice and identifying new opportunities.
- To champion Imperial’s research excellence and its impact.
- To support researchers across the breadth of Imperial in their pursuit of excellent research and training.
- To support Imperial’s Provost Board in identifying, implementing and reviewing Imperial’s research strategy.
Find out more: imperial.ac.uk/researchstrategy
- Staff Homepage - imperial.ac.uk/staff
- Useful information for new staff - imperial.ac.uk/newstaff
- Health and Safety (Sherfield, Level 4) - imperial.ac.uk/safety
- Ethos Sports Centre (Prince’s Gardens) - imperial.ac.uk/sports
- Dentist - Prince’s Gardens (Watts Way) - imperial.ac.uk/students/welfareandadvice/dentist
- Emergency Medical Centre (40 Prince’s Gardens) - imperialcollegehealthcentre.co.uk
- Early Years Education Centre (Prince’s Gardens) - imperial.ac.uk/eyec/staff
- Volunteering (Sherfield, Level 3) - imperial.ac.uk/volunteering
- Maps of all other Campuses - imperial.ac.uk/campusinfo