New e-Learning Recruitment and Selection course
We are pleased to inform you that our new e-Learning course on Recruitment and Selection was published today.
It's hugely improved on the previous version that was available, far more interactive, hopefully more engaging and up to date with the latest changes in legislation, as well as College processes and systems.
This course provides the basics of what you need to know before you participate in recruiting and selecting staff. It is designed for non-HR people for whom recruitment is a minor, albeit critical, aspect of their role.
Once you complete sucecssfully this e-Learning course, you will be able to attend a face to face session, conducting mock interviews.
Access the course from our web pages (College login required)
New Customer Service Courses
Customer Service – Making a difference - 22 March 2018 - 09:30-16:30
This course is designed for frontline staff who have regular and frequent customer contact.
The course will give you a chance to review your current customer service and identify ways you can manage yourself to develop your service and have a positive impact on your customers
Information and booking
Customer Service – Managing Customer Service Interactions - 10 April 09:30- 16:30
This course is aimed at administrative, supervisory or managerial staff who have longer term customer interactions and relationships to manage.
Information and booking
Introduction to Management at Imperial – places available
This popular 2-day course is running each month and aims to give line managers the knowledge, skills, opportunity to practice and confidence to allow them to effectively manage individuals. It’s suitable for those currently managing staff at Imperial College – whether you are new to management, or are an experienced manager and would like to refresh your knowledge.
Dates, more information and an application form are available on the course page.
Please contact Ella Garnham email@example.com if you have any questions about the course.
Masterclasses for Academics
The masterclasses for academics (Working with Industry, Science and Social Media, Academic Overload and Techniques for Effective Public Speaking) have been introduced to the LDC calendar in 2017/18 as part of our Development Opportunities offer for Academics. These were developed and piloted last year in collaboration with the Faculty of Engineering Research Committee, and are now available across the College.
New to our academic masterclasses is, Media Skills for Academics. This one day course provides an introduction to the media. It involves interactive exercises, group work and discussion relevant to participants’ specialisms. The style will be informal and fun to encourage confident and effective communication.
The sessions are designed to provide direction and practice around key academic-specific communication skills. The sessions are led by experts in the relevant field and generally aimed at early career academics.
Check our new dates for the spring and summer term and book yourself place.
Public engagement and evaluation masterclasses
Three public engagement masterclasses are available this term for staff who want to find out more about public engagement and build on their public engagement goals to deliver enjoyable and meaningful activities.
- 7 March 2018 - Exploring Public Engagement aims to help staff understand the importance of public engagement, explore approaches, and discover opportunities for public engagement at Imperial and beyond.
- 20 March 2018 - Engagement Ideas aims to help staff to develop ideas for a public engagement event or activity with the creative input of colleagues.
- 9 April 2018 - Evaluating Engagement aims to highlight the value of evaluation, enabling staff to assess their public engagement activities to reveal any areas that may need fine-tuning.
Other Development Opportunities
lynda.com online training
We have an increasing number of lynda.com playlists available on our website:
|Below is just a selection of our courses. See the full list here.|
|Harassment - Confronting Inappropriate Behaviour||15 February|
|Career Strategies||16 February|
|Introduction to Management at Imperial||23 Feb & 2 March|
|Mental Health First Aid Awareness Training||01 & 08 March|
|Customer Service - Making a Difference||22 March|
|Media Skills for Academics||27 March|
|Academic Overload: How to better balance your competing commitments||05 April|
|Customer Service - Managing Customer Service Interactions||10 April|
|Quick links: OD Website | LDC | Safety | Equality | Postdocs | Talent Development|