Our services

Our friendly and fully trained Student Hub team can help you with enquiries on:

Hub services


Whether you are living in College halls or private accommodation, our team is here to answer your accommodation related enquiries. Our services include:

  • private housing advice 
  • contract check and advice
  • list of estate agents and private halls 
  • annual housing events to assist your search for private accommodation in London
  • online property search website exclusive to Imperial students (www.imperialhomesolutions.co.uk)
  • hall related enquires

Find out more about accommodation »


Our admissions related services include:

  • advice on courses
  • application deadlines
  • how to apply
  • College Open Days
  • Campus tours and much more

Find out more about applying for Undergraduate courses and applying for Postgraduate courses »


We can provide information and advice on exams for undergraduate and taught postgraduate courses, including:

Find out more about exams »

Financial Support

Our Student Financial Support Team is here to provide information regarding

  • bursaries
  • scholarships
  • loans
  • tuition fee support
  • living cost support

Find out more about students financial support services »

International student enquiries

We can help you:

  • apply for your CAS number
  • provide you with supporting documents for visa applications

Find out more services and support available to international students »

Research degrees

Research students registered for a University of London degree are able to submit their thesis at the Student Hub.

Research students registered for an Imperial College degree should submit via eThesis.

Find out more about Research degrees »

Student records

Student documentation can be requested and viewed on your My Documents tile of My Imperial. All new and returning students must register online for their course prior to the start of the academic year. You can register for your programme using the My Imperial Student Portal. You can find more information about the documents available on our Student Hub pages.

Tuition fee payment

Pay online

Pay your tuition fees online »

Pay at the Student Hub

Alternatively, you can pay at the Student Hub by cheque, credit or debit card. 

If paying by cheque,  it should be made payable to "Imperial College".  You can either hand your cheque in person to the Student Hub staff; or you may use the document drop-box situated by the computer bank in the Student Hub. If using the document drop-box, please write your CID (College Identification) number, invoice number and course title on the back of your cheque and place it in a sealed envelope marked "Tuition Fee Payment" with the remittance slip from the bottom of your invoice.  

UROP (Undergraduate Research Opportunities Programme)

UROP has furthered the research ambitions of students for over 30 years and continues to be the College's focal point for students (from within & outside College) who wish to develop an appreciation of research and the environment within which it takes place. Students and academic staff are encouraged to consider the possibilities which the UROP system offers.

Find out more about UROP »