NSS 2018 logo

What is the NSS?

Every year the National Student Survey (NSS) gives final year undergraduates the opportunity to share your views on your experience here at Imperial.

By taking part in the survey, you play a key role in helping the College to identify where we can improve – your feedback helps to inform key education-focused developments at the College. Once the results of the survey are released later in the year, each department creates an action plan aimed at enhancing areas such as teaching and student support, as part of the College’s strategic commitment to enriching the student experience.

Imperial College Union also uses your feedback to produce their annual Response to the NSS, which helps set priorities in their work with the College for the benefit of students.

Have your say

The higher the response rate from Imperial students, the more representative the outcome. To help make the survey as useful as possible we have a few tips when filling it in:

1. Rate your entire degree, not your final year.

The NSS is very different to SOLE. Use SOLE to discuss the positives and negatives of specific modules completed in a particular term and NSS for the positives and negatives of your whole degree.

2. Make your voice count.

Your responses are an important indicator of where things are going very well or need improving, help us by taking this opportunity to think about your time here and sharing your views. Your feedback will help the College to make changes to improve the experience of future students.

3. Give detailed comments on open text boxes.

There are free-text boxes on the survey. Be as detailed as possible if you want to help your Department and the College improve in the future, you can equally share your highlights.

How to take part

If you are a final year undergraduate you will receive an invitation to take part in the survey by email from Ipsos Mori, the organisation responsible for conducting the survey. They will follow up with reminders for those who haven’t yet completed the survey.

The survey itself consists a series of statements, grouped into eight categories.  You’ll be asked to rate each statement from ‘Definitely agree’ to ‘definitely disagree’, or indicate where not applicable.

It takes about ten minutes to complete, and the full list of statements can be found below.


The teaching on my course

  1. Staff are good at explaining things
  2. Staff have made the subject interesting
  3. The course is intellectually stimulating
  4. My course has challenged me to achieve my best work

Course delivery

1.Learning materials made available on my course have enhanced my learning.  
2. The range and balance of approaches to teaching has helped me to learn.  
3. The delivery of my course has been stimulating.     
4. My learning has benefited from modules that are informed by current research. 
5. Practical activities on my course have helped me to learn.

Welfare resources and facilities

1.       There is sufficient provision of welfare and student services to meet my needs.
2.       When needed, the information and advice offered by welfare and students services has been helpful.

Learning opportunities

5. My course has provided me with opportunities to explore ideas or concepts in depth
6. My course has provided me with opportunities to bring information and ideas together from different topics
7. My course has provided me with opportunities to apply what I have learnt

Assessment and feedback

8. The criteria used in marking have been clear in advance
9. Marking and assessment has been fair
10. Feedback on my work has been timely
11. I have received helpful comments on my work

Academic support

12. I have been able to contact staff when I needed to
13. I have received sufficient advice and guidance in relation to my course
14. Good advice was available when I needed to make study choices on my course

Organisation and management

15. The course is well organised and running smoothly
16. The timetable works efficiently for me
17. Any changes in the course or teaching have been communicated effectively

Learning resources

18. The IT resources and facilities provided have supported my learning well
19. The library resources (e.g. books, online services and learning spaces) have supported my learning well
20. I have been able to access course-specific resources (e.g. equipment, facilities, software,
collections) when I needed to

Learning community

21. I feel part of a community of staff and students
22. I have had the right opportunities to work with other students as part of my course

Student voice

23. I have had the right opportunities to provide feedback on my course
24. Staff value students’ views and opinions about the  course
25. It is clear how students’ feedback on the course has been acted on
26. The students’ union (association or guild) effectively represents students’academic interests


27. Overall, I am satisfied with the quality of the course

28. Looking back on the experience, are there any particularly positive or negative aspects you would like to highlight?