Throughout June and July, we will be allowing residents who have left belongings behind to return to halls to collect them, or arrange for third parties to do so on their behalf. 

Whilst lockdown restrictions have now begun to ease, social distancing measures still remain. We must ensure that any plans we put in place allow for our staff to safely manage this process, keeps anyone entering the building safe, and ensures the continued wellbeing of the students who still remain living in halls. 

To that extent, we are implementing a number of procedures in order to safely reunite you with your possessions.

These measures include:

  • Limited numbers of people in the building at any time
  • Timed slots for coming to collect your items
  • A maximum of two people given entry to collect your belongings
  • An encouragement to wear some protective coverings whilst in common areas
  • Please note: that common rooms will not be available for temporary storage while you collect your belongings
  • Do not leave your belongings unattended in any areas of the building
  • Social distancing whilst in the building and especially in all entrances and reception areas.

Booking an arrival slot

In order to manage numbers and ensure staff are on hand to escort third parties, and be available for giving out keys and collecting them, halls will be open on most weekdays in June and July 09.00-17.00. Collection days vary between halls, so please check your specific hall information.

Booking a slot for arrival to your hall is essential. You may not be given access if you do not arrive at a specified time. Slots are available most weekdays between 09.00–12.30 and 12.30–16.00. (Last entry to halls is at 16.00). We require at least 24 hours notice of an arrival, and if you need to amend your slot, please contact your hall supervisors.

To book your slot, visit the book a slot page.

Come prepared

If you or any members of your household have developed any symptoms of coronavirus, you must self-isolate and stay away from halls.

Car parking

If you are travelling by car, you must make your own parking arrangements. Most of our halls are located in busy areas with restricted parking. We encourage you to park locally whilst you are inside the halls and packing, then take your belongings outside your building and move the car only at the point of loading. We do not accept any responsibility for any parking infringements that may occur whilst you are at our halls.

We have some specific parking instructions outlined for each hall on the book a slot page.

Bring packing materials

We advise you to bring your own boxes, suitcases and packing materials as we do not have these resources. It will be useful to also bring bin bags to clear away unwanted items and rubbish from your rooms and take them to the designated areas.

Protective coverings

We have limited cleaning supplies, therefore we encourage you to bring your own wipes and hand santiser if you can. In order to help protect everyone in the building, including our remaining residents, we also encourage you to wear face coverings whilst you are in the building. 


We will only be allowing people from one household at any time into the lifts. We hope that by limiting numbers within the halls that lift congestion will be minimised, but please be patient. 


If you still have your room keys, make sure you bring them all with you - including your kitchen and cupboard keys. You will need to return these before you depart. If you have already handed in your keys, there will be staff at the halls that can give you access. If you cannot return to halls, but still have keys please send them to the Hall Supervisors at your previous address.

Unable to travel?

If you are unable to come to the halls yourself, you can arrange for a third party to collect your belongings on your behalf. This could be members of your friends and family, or a company who will pack and store your items until you return, or ones that will pack and send them to you. 

If you are using a third party, you must contact them directly to make arrangements, and then complete a booking form.

Find out more about the process for arranging to pack your room via a third party.