A student in our bioengineering laboratory

If you have questions about our virtual Undergraduate Open Day, take a look at the information below to see if we’ve already answered it for you.

Our frequently asked questions

How do I book to attend?

You can attend as many sessions as you like throughout the day. You just need to book onto each session using our booking form.

How do I log onto a session?

When you book onto a session on our virtual open day we will email you a calendar invite which includes a unique link.

If you book onto multiple sessions, we will email you separate calendar invites for each session.

Please click the link in the calendar invite at the start of the session to join the talk you booked onto.

You will be directed to Microsoft Teams Live which is the platform our Undergraduate Open Day Extra is hosted on.

What platform will you be using?

Our virtual Undergraduate Open Day Extra is hosted on Microsoft Teams Live.

If you don’t have the Microsoft Teams app installed on your device, you can still access each session using the web browser version

What happens when I join a session?

When you join the session, you will notice that your camera is automatically turned off and your microphone is muted.

You’ll also see a few people on the screen. These are our presenters and may include members of staff and our current students.

The session will start with a presentation, followed by a question and answer section with current students and support staff.

How do I ask questions in the sessions?

If you have any questions during the session, you can type them in the live chat. You have the option to post your questions anonymously.

A staff member or student will reply with an answer as soon as possible.

We will publish the most popular questions so other attendees can see them.

I’ve booked a session but realised I can’t make it, do I need to cancel?

As this is a virtual event, there is no need to cancel your booking.

If you can’t make the session you booked onto, you can still click the link in the calendar invite we emailed you to watch a recording once the session has finished.

We will also email you after our virtual Undergraduate Open Day Extra with a link to watch all sessions back on-demand.

If you have any questions please email us at: 360Live@imperial.ac.uk.

How can I get an idea of what the campus and facilities are like?

You can explore our South Kensington Campus, including our laboratories, lecture theatres and teaching spaces, as well as our halls of residence with our Virtual Tour: Imperial360.

Are sessions being recorded?

All sessions are being recorded so don’t worry if you join a session late or miss it completely.

If you registered for a session, please click the link in the calendar invite we emailed you to watch a recording once the session has finished.

We will also email you after our virtual Undergraduate Open Day Extra with a link to watch all sessions back on-demand.

If you have any questions please email us at: 360Live@imperial.ac.uk.

I need help with something. Who can I contact?

If you can’t find an answer to your question here, or you need our help for anything else related to our virtual Undergraduate Open Day Extra please email us at: 360Live@imperial.ac.uk.