If you have an Apple device and require technical support, then you can get free specialist advice from our Apple Tech Bar. This service is available to all Imperial staff and students.

Locations

Apple tech bar and ICT service deskCentral Library, Level 1, next to Room 110. This space is shared with the main ICT Service Desk.
Monday to Thursday, 10.00 - 16.00

White City Campus, room G20 in MRSH building.
Friday, 10.00 - 16.00

Booking an appointment

Time slots can be booked online using the Apple Tech Bar booking System
If you drop in to the Apple Tech Bar and the next slot is free, then this can be booked at the time. 

Students and staff must show their College ID card at their appointment. 

Apple Tech Bar FAQs

Is this Tech Bar only for Apple products?

Yes, this Tech Bar offers a free service to students and staff who require support for Apple products. 

What happens if you want support with non-College owned Apple products?

The Apple Tech Bar will still provide an initial consultation and advice for personal Apple products. We won't however be able to offer any repairs. 

Can you repair iPhones?

No, at the moment we can only offer advice and do not have the means to repair phones on site. All phone repairs will be sent back to Academia head quarters. 

The future of the Apple Tech Bar

ICT and Academia plan to increase their Apple operating licence to offer an on site technical repair centre. This will be provided free of charge for College-owned products and chargeable for personal devices. 

Keep watching these pages for service changes and updates.