App Passwords

What are they?

Some non-browser applications such as the Gmail app or the Mail app on the Apple iPad won’t allow you to use your phone for secondary authentication. App passwords allow you to continue using your apps to manage your emails when MFA has been enabled

Where would you need them?

The app password is used in place of your normal College password in the account setting of your app. You can use different app passwords for different applications, so you could have one for the Outlook app on your mobile phone and a different app password for Skype for Business on your tablet.

The table below shows examples of when App Passwords will be required as your second factor.

Application	Phone	Tablet	Desktop	Laptop
Outlook Mail Client	MFA Supported	MFA Supported	MFA Supported	MFA Supported
Skype For Business	App Password Required	App Password Required	App Password Required	App Password Required
Non-Outlook Mail Client	App Password Required*	App Password Required*	App Password Required	App Password Required

*iOS 12 and above native mail client supports Microsoft MFA and does not require an app-specific password

How do you set up/manage app passwords?

Please go to Microsoft’s App Passwords page
Select Create.
Create a unique name for your password so you know where it is being used.
Choose Copy password to clipboard. You won't need to memorise this password.
Go to the app that you want to connect to your Office 365 account. When prompted to enter a password, paste the app password in the box.

Tip: If you create another app password, you'll be prompted to name it. For example, you might name it "email-iPad"