The 2011 National Student Survey outcomes were made publically available on 17 August 2011. Imperial had 1,257 students respond to the survey, a response rate of 64%. This compares to Imperial's response rate of 58% in 2010.
Graph 1 (below) shows the percentage of students answering "mostly agree" or "definitely agree" to the questions in each of the categories. Imperial's results are compared to the Sector Average and Russell Group Average. These results have been aggregated up to question category level.
Graph 2 (below) shows, for each College subject, the percentage of students answering "mostly agree" or "definitely agree" to NSS Q22, "Overall I am satisfied with the quality of my course." Imperial's results are compared to the Russell Group and Sector averages. Imperial has a higher level of satisfaction than both Russell Group and Sector averages in six subjects, and a lower level than both in seven subjects. The College has a higher level than the Sector but lower than the Russell Group average in three subjects.
Table 1 (below) shows the percentage of students for the College in 2010 and in 2011 answering "mostly agree" or "definitely agree" to each of the 22 NSS questions, compared to the Sector Average. The College has a higher percentage satisfaction in 2011 than in 2010 for nine of the 22 NSS questions, and the same percentage satisfaction in 2011 as in 2010 for six of the 22 NSS questions. The College has a lower percentage satisfaction in 2011 than in 2010 for seven of the 22 NSS questions. In 2011, the College has a higher percentage satisfaction than the sector average for nine of the 22 questions, and the same percentage satisfaction than the sector for one of the 22 NSS questions. The College has a lower percentage satisfaction than the sector average for 12 of the 22 NSS questions.
|NSS question||Imperial 2010 % Satisfied||Imperial 2011 % Satisfied||Sector 2011 % Satisfied||Difference Imperial vs. Sector 2011|
|1. Staff are good at explaining things||86||86||88||-2%|
|2. Staff have made the subject interesting||78||76||81||-5%|
|3. Staff are enthusiastic about what they are teaching||83||82||85||-3%|
|4. The course is intellectually stimulating||88||89||84||+5%|
|Assessment and Feedback||52||54||66||-14%|
|5. The criteria used in marking have been clear in advance||62||59||72||-13%|
|6. Assessment arrangements and marking have been fair||71||68||73||-5%|
|7. Feedback on my work has been prompt||43||52||61||-9%|
|8. I have received detailed comments on my work||39||46||64||-18%|
|9. Feedback on my work has helped me clarify things I did not understand||43||46||59||-13%|
|10. I have received sufficient advice and support with my studies||65||65||74||-9%|
|11. I have been able to contact staff when I needed to||79||84||83||-1%|
|12. Good advice was available when I needed to make study choices||65||68||72||-4%|
|Organisation and Management||78||79||76||+3%|
|13. The timetable works efficiently as far as my activities are concerned||79||79||79||0%|
|14. Any changes in the course or teaching have been communicated effectively||76||77||74||+3%|
|15. The course is well organised and is running smoothly||78||81||73||+8%|
|16. The library resources and services are good enough for my needs||92||93||81||+12%|
|17. I have been able to access general IT resources when I needed to||91||91||84||+7%|
|18. I have been able to access specialised equipment, facilities or rooms when I needed to||85||85||77||+8%|
|19. The course has helped me present myself with confidence||78||77||79||-2%|
|20. My communication skills have improved||71||79||83||-4%|
|21. As a result of the course, I feel confident in tackling unfamiliar problems||84||82||79||+3%|
|22. Overall, I am satisfied with the quality of the course||85||85||83||+2%|
|Table 1: NSS 2011 Percentage Satisfaction by Question for the College (2010 and 2011), the UK Sector Average (2011) and the difference in percentage satisfaction between Imperial and the Sector Average (2011).|