Key messages for NSS 2016

  • The College’s Overall Satisfaction is 83%. 10 departments have an Overall Satisfaction score of more than 80%.
  • The College ranks in the top quartile of 157 Higher Education Institutions (excluding Further Education College's and Alternative and Private Providers) for Learning Resources and the Students' Union.
  • The overall College response rate was 78% (+1% from 2015) with 1,523 respondents. 

Institutional level results

Question category results


NSS 2016 College  - Percentage Satisfaction trend over timeThis graph shows shows the trend in the College's NSS 2016 Percentage Agree results for the years 2012-2016, in each of the NSS Question Categories.  





NSS 2016 College - Response breakdown by Question CategoryThis graph shows the College's NSS 2016 results for each NSS question category, broken down by the five possible responses to questions (Definitely Agree, Mostly Agree, Neither Agree nor Disagree, Mostly Disagree, Definitely Disagree).  The Percentage Agree score is the proportion of respondents answering Definitely or Mostly Agree to a question.


Individual questions

The table below shows the 2016 results for the College for each NSS question, with the change in percentage satisfaction from the previous two surveys. 

College NSS 2016 Results by question
NSS Question% Agree in 2016Change since 2015Change since 2014
 Teaching  85  -4  -3
 Staff are good at explaining things  86  -4  -5
 Staff have made the subject interesting  80  -3  -3
 Staff are enthusiastic about what they are teaching  87  -3  -1
 The course is intellectually stimulating  89  -4  -3
 Assessment and Feedback  62  -6  -5
 The criteria used in marking have been clear in advance  72  -3  -5
 Assessment arrangements and marking have been fair  72  -7  -4
 Feedback on my work has been prompt  56  -7  -5
 I have received detailed comments on my work  55  -6  -2
 Feedback on my work has helped me clarify things
I did not understand
 56  -6  -4
 Academic support  77  -6  -5
 I have received sufficient advice and support with my studies  71  -7  -7
 I have been able to contact staff when I needed to  87  -4  -3
 Good advice was available when I needed to make study choices  72  -6  -5
 Organisation and management  78  -6  -3
 The timetable works efficiently as far as my activities are concerned 79  -5  -3
 Any changes in the course or teaching have been communicated effectively  77  -8  -2
 The course is well organised and is running smoothly  77  -7  -3
 Learning resources  92  -3  -3
 The library resources and services are good enough for my needs  93  -3  -7
 I have been able to access general IT resources when I needed to  94  -2  -4
 I have been able to access specialised equipment, facilities or rooms when I needed to  89  -3  -3
 Personal development  80  -5  -4
 The course has helped me to present myself with confidence  76  -5  -7
 My communication skills have improved  81  -3  -4
 As a result of the course, I feel confident in tackling unfamiliar problems  83  -5  -3
 Overall Satisfaction  83  -5  -4
 Overall, I am satisfied with the quality of the course.  83  -5  -4
 Students' Union  71  -7  -4
 I am satisfied with the Students' Union at my institution  71  -7  -4
Response rate  78  +1  -6
This table summarises the College's NSS 2014 results


Sector comparison


NSS 2016 College - Percentage Satisfaction comparison with group averagesThis graph shows the NSS 2016 results for the College and key group averages, by NSS question category.






Subject level results

Select the link below to view the NSS 2016 results for that subject by Question Category, with comparison with previous years and the sector.

Faculty of Engineering

Faculty of Natural Sciences

Faculty of Medicine