Key messages for NSS 2017

  • The College’s Overall Satisfaction increased by 1 percentage point is 84%, in line with the sector average.
  • In 2017 Overall Satisafaction increased in six Departments, with the largest increases seen in Bioengineering (+16 percentage points to 97%) and Materials (+11 percentage points to 87%).
  • Aeronautics, Mechanical Engineering, Medicine and Life Sciences - Biochemistry also saw increases of at least 3 percentage points.
  • The overall College response rate was 74% with 1,530 respondents. 

Institutional level results

Question category results

Percentage satisfaction trend over time

This graph shows shows the trend in the College's NSS 2017 Percentage Agree results for the years 2013-2017, in each of the NSS Question Categories.  








Response breakdown by categoryThis graph shows the College's NSS 2017 results for each NSS question category, broken down by the five possible responses to questions (Definitely Agree, Mostly Agree, Neither Agree nor Disagree, Mostly Disagree, Definitely Disagree).  The Percentage Agree score is the proportion of respondents answering Definitely or Mostly Agree to a question.


Individual questions

The table below shows the 2017 results for the College for each NSS question, with the change in percentage satisfaction from the previous survey. Please note that due to changes in the NSS there are a number of new categories and questions which do not have historical comparisons. The wording of certain questions has also been changed which could have impacted respondents.  


NSS 2017 College Results by Questions
NSS Question2017 Percentage SatisfactionDifference to 2016 Survey
 Staff are good at explaining things  87% +1% 
 Staff have made the subject interesting  80% -
 The course is intellectually stimulating  89%
 My course has challenged me to achieve my best work  82% n/a 
 Teaching  84%  -1%
 My course has provided me with opportunities to explore ideas or concepts in depth  83%  n/a 
 My course has provided me with opportunities to bring information and ideas together from different topics  83%  n/a 
 My course has provided me with opportunities to apply what I have learnt  82%  n/a 
 Learning opportunities  82%  n/a 
 The criteria used in marking have been clear in advance  66%  -6%
 Marking and assessment has been fair  695  -3%
 Feedback on my work has been timely  62% +6%
 I have received helpful comments on my work  62%  +7%
 Assessment and feedback  65%  +3%
 I have been able to contact staff when I needed to  87%  -
 I have received sufficient advice and guidance in relation to my course  73%  +2%
 Good advice was available when I needed to make study choices on my course  70%  -2%
 Academic support  77%  -
 The course is well organised and running smoothly  74%  -3%
 The timetable works efficiently for me  78%  -1%
 Any changes in the course or teaching have been communicated effectively  81%  4%
 Organisation and management  78%  -
 The IT resources and facilities provided have supported my learning well  87%  -7%
The library resources (e.g. books, online services and learning spaces) have supported my learning well  87%  -6%
 I have been able to access course-specific resources (e.g. equipment, facilities, software, collections) when I needed to  91%  +2%
 Learning resources  88%  -4%
 I feel part of a community of staff and students  68%  n/a
 I have had the right opportunities to work with other students as part of my course  90%  n/a
 Learning Community  79%  n/a
 I have had the right opportunities to provide feedback on my course  90%  n/a
 Staff value students’ views and opinions about the course  78%  n/a
 It is clear how students’ feedback on the course has been acted on  73%  n/a
 The students’ union (association or guild) effectively represents students’ academic interests  61%  -10%
 Student Voice  76%  +5
 Overall, I am satisfied with the quality of the course  84%  +1%


Sector comparison

Satisfaction comparison with group averagesThis graph shows the NSS 2017 results for the College and key group averages, by NSS question category.






Subject level results

Select the links below or on the sidebar to view the NSS 2017 results for that subject by Question Category, with comparison with previous years and the sector.

Faculty of Engineering

Faculty of Natural Sciences

Faculty of Medicine