Key messages for NSS 2018

  • Overall satisfaction fell by 2 percentage points to 82%.
  • The sector average (which includes both HEIs and FECs) for overall satisfaction declined by 1 percentage point to 83%.
  • Overall satisfaction increased in six departments in 2018, the largest increases being in Mathematics (+12 percentage points to 90%) and Mechanical Engineering (+12 percentage points to 98%). Chemical Engineering and Computing both increased by over five percentage points. Biomedical Sciences and Biology also saw increases in Overall Satisfaction.

Institutional level results

Question category results

NSS Percentage Agree trend over timeThis graph shows shows the trend in the College's NSS 2018 Percentage Agree results for the years 2014-2018, in each of the NSS Question Categories.  








NSS Response BreakdownThis graph shows the College's NSS 2018 results for each NSS question category, broken down by the five possible responses to questions (Definitely Agree, Mostly Agree, Neither Agree nor Disagree, Mostly Disagree, Definitely Disagree).  The Percentage Agree score is the proportion of respondents answering Definitely or Mostly Agree to a question.


Individual questions

The table below shows the 2018 results for the College for each NSS question, with the change in percentage satisfaction from the previous survey.  

NSS 2018 College Results by Questions
NSS Question2018 Percentage SatisfactionDifference to 2017 Survey
 Staff are good at explaining things  85% -2%
 Staff have made the subject interesting  75% -5%
 The course is intellectually stimulating  90% +1%
 My course has challenged me to achieve my best work  79% -3%
 Teaching  82%  -2%
 My course has provided me with opportunities to explore ideas or concepts in depth  80% -3%
 My course has provided me with opportunities to bring information and ideas together from different topics  81% -2%
 My course has provided me with opportunities to apply what I have learnt  78% -4%
 Learning opportunities  80%  -2%
 The criteria used in marking have been clear in advance  65%  -1%
 Marking and assessment has been fair  68%  -1%
 Feedback on my work has been timely  63%  +1%
 I have received helpful comments on my work  60%  -2%
 Assessment and feedback  64%  -1%
 I have been able to contact staff when I needed to  86%  -1%
 I have received sufficient advice and guidance in relation to my course  71%  -2%
 Good advice was available when I needed to make study choices on my course  67%  -3%
 Academic support  75%  -2%
 The course is well organised and running smoothly  71%  -3%
 The timetable works efficiently for me  76%  -2%
 Any changes in the course or teaching have been communicated effectively  79%  -2%
 Organisation and management  75%   -3%
 The IT resources and facilities provided have supported my learning well  86%  -1%
The library resources (e.g. books, online services and learning spaces) have supported my learning well  86%  -1%
 I have been able to access course-specific resources (e.g. equipment, facilities, software, collections) when I needed to  91%  -
 Learning resources  87%  -1%
 I feel part of a community of staff and students  64%  -4%
 I have had the right opportunities to work with other students as part of my course  88%  -2%
 Learning Community  76%  -3%
 I have had the right opportunities to provide feedback on my course  89%  -1%
 Staff value students’ views and opinions about the course  75%  -3%
 It is clear how students’ feedback on the course has been acted on  72%  -1%
 The students’ union (association or guild) effectively represents students’ academic interests  56%  -5%
 Student Voice  73%  -3%
 Overall, I am satisfied with the quality of the course  82%  -2%

Sector comparison

NSS Comparison with groupsThis graph shows the NSS 2018 results for the College and key group averages, by NSS question category.






Subject level results

Select the links below or on the sidebar to view the NSS 2018 results for that subject by Question Category, with comparison with previous years and the sector.

Faculty of Engineering

Faculty of Natural Sciences

Faculty of Medicine