Consulting Project: NHS

Cutting down the wait for thousands of patients

Pablo Velasco Batista, Houri Hamdi - Manesh, Grace Wang, Hui Erh Tay, Deniz Morali, Ebram Tadros, Jacklyn Lee Hsien Ming and Rui Filipe Maricato worked together on the Consulting Project for the NHS.

Pablo Velasco Batista, Houri Hamdi – Manesh, Grace Wang, Hui Erh Tay, Deniz Morali, Ebram Tadros, Jacklyn Lee Hsien Ming and Rui Filipe Maricato worked together on the Consulting Project for the NHS.

A team of nine MSc International Health Management students took on the NHS as clients for their end of year Consulting Project.

Specifically, the group worked with Clinic 8, a dedicated Oncology Outpatient facility based in London’s Charing Cross Hospital.

The clinic sees approximately 30,000 patients every year, with waiting times currently varied. The group was tasked with undertaking a ‘time and motion’ study to look at steps required to help improve patients’ overall experience. The prospect of making a real difference to people was the most appealing aspect of the project for Rui, who was proud to say: “The results of our efforts will positively impact oncology patients.”

The group used their individual strengths to help complement one another and create the most effective team. As there were nine team members, the group rotated the leadership role for each meeting and they felt that it was important to divide tasks individually to help sustain motivation.

The Consulting Projects at the Business School not only offer the students valuable experience, they also offer the opportunity for companies and organisations to take advantage of some of the brightest new innovators: “As a third party looking in, we were able to provide an unbiased opinion as we are detached from the organisation and can discover things that others who are already working there may not immediately see”, Pablo said.

For many MSc International Health Management students, the opportunity to work with the NHS is an ideal scenario. “During the Consulting Project, you can apply the knowledge you gained from the programme at Imperial, not only theoretically but practically as well”. For Khine, the project was a learning curve and she was excited by the challenge: “I have learned how to work with other team members from a variety of backgrounds and perspectives, just like in a typical business environment.”

Pablo found the project really interesting “as a doctor from a different country where the health system is not as effective, the consulting project was the perfect chance to understand the way the NHS works and the challenges it faces’’.

The opportunity was highly esteemed as it offered invaluable experience in the industry before students started in the workplace.  By spending time in the hospital as a consultant, the team were able to create professional relationships which could be useful in their future careers. “Working to improve efficiency has been challenging but this has definitely improved our managerial skills and knowledge; which is exactly what we need for our future careers.”

Meet the Team

Pablo Velasco Batista
Pablo is originally from Mexico and is currently studying MSc International Health Management. His future career goals include working in the Health Management industry.
Chih-yu (Grace) Wang
Chih-yu (Grace) was born in Taiwan, she has been living in London whilst on the MSc International Health Management Programme. The Consulting Project has been very helpful for her future career, due to the managerial skills and knowledge she has gained.
Ebram Tadros
Born in Egypt, Ebram has lived in a variety of countries including United Arab Emirates, Canada and now the United Kingdom. After completing the MSc International Health Management Programme, he hopes to attain a job in Consulting or as an Analyst.
Hui Erh Tay
Whilst studying MSc International Health Management, Hui is convinced that hospital management is her future career path. She is from Singapore and working within the hospital tourism industry appeals to her.
Jacklyn Lee Hsien Ming
Jacklyn is from Malaysia. She aspires to have a career in Hospital Management, specialising in strategy and quality control.
Khine Su Mon
Originally from Myanmar, Khine Su Mon is currently studying MSc International Health Management. Her future career goals include working at senior management level in a hospital.
Deniz Morali
Deniz is from Turkey and her career aspirations include working in Health Management and being a successful leader in the health system.
Rui Filipe Maricato
Rui is from Portugal and moved to London to pursue the MSc International Health Management. With a Biomedical Engineering background, he intends to use the health management skills gained in this project to advance his career.
Consulting Projects
Consulting Projects

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Find out more about the programme

Discover all about the MSc International Health Management programme

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