BSc Business Economics with Honours, Kingston University
Wholesale Management Internship, AL Petrol SHPK
Executive Manager, Shell Kosovo
Your time at Imperial College Business School
Why did you choose to study your programme and why specifically at Imperial College Business School?
I chose to study the MSc ESB programme because of the combination of knowledge it offered in a variety of fields such as Economics, Strategy, Finance, and Marketing.
I chose Imperial College Business School because of its great reputation, diverse cohort, and splendid location in London.
What was the most important learning point you took with you from the Business School? And the most surprising thing about the programme?
The most important thing I developed during my time at the Business School was leadership skills. The most surprising thing was the focus on teamwork. Previously I had not been a fan of group assignments because of the difficulty of coordinating work among colleagues. However at Imperial, most of the modules had group assignments that were structured in a way which encouraged a lot of cooperation between students and helped us develop many valuable soft skills.
What advice would you give to a prospective student considering studying the same programme as you?
I highly recommend the MSc programme to prospective students because of the mixture of skills and knowledge it helps develop, which will be very useful in their professional career. My advice to them would be to make the most of their time on the programme by engaging in as many activities as they can, and by working together with their fellow students to dissect and understand the course material because there is so much they can learn from one another due to the vast diversity of backgrounds between the students.
Tell us about your current job
How has your programme contributed to your career success?
The programme has contributed to my success by developing a profound set of soft-skills and also giving me a strong theoretical background in a variety of fields.
How do you plan to use the skills and knowledge you gained during the programme within your career going forward?
Working in the field of management, I find myself revisiting the frameworks I was taught during my time at Imperial, be it in economics, strategy, or marketing. I plan to continue using my time at Imperial to build on the knowledge that I have and use it to supplement my career moving forward.
What do you enjoy most about your current work?
What I enjoy most about my work is its dynamic nature. Every day brings new challenges and opportunities to explore. With the help of Imperial, I feel prepared to face everything coming my way.
One of the more difficult challenges facing the sector currently is the shift in customer preferences and the competitive landscape after COVID-19.
What is your proudest achievement in the job so far?
I;ve already got quite a few! Multiple BEST PRACTICE awards from Shell International, presenting the initiatives made from my team to Shell networks worldwide. And implementing an organisational framework highlighting roles and responsibilities in order to increase the customer experience rating (Basic Guest Experience/ Mystery Shopper assessment) of the network from 15% to 70% in less than a year. Plus exceeding Fuels and Non-Fuels sales targets in times of such uncertainty.
In what way is remaining connected to your alumni network important to you?
It is very important to remain connected to the alumni network because of the opportunities that it may bring up In the future, especially by having access to such an extraordinary group of people. In addition to that, I cherish the connections I made at Imperial and remain in contact with them through social media.