Keyboard with Support word

The College has a number of support channels in place for staff who need more information or support on accessing, understanding or implementing HR procedures.

  1. Human Resources

    Members of staff can seek support and advice from Human Resources; by contacting the HR Staff Hub.

  2. Trade Union Representation and Support  

    The College recognises three Trades Unions; UCU, Unison and Unite.  For more information on the role and support provided by Trades Unions’ representatives is available from the Joint Trades Union’s website.

  3. Staff Supporters

    A Staff Supporter is an existing member of staff who is part of a trained network of volunteers which provide confidential and positive assistance to all Imperial staff when they need information, guidance and support. Staff Supporters have received bespoke training and are able to provide confidential assistance on a range of issues, from queries about career advice or flexible working, to concerns about the behaviour of a colleague. Further information is available.

  4. Counselling

    All College staff and members of their family living with them can get free professional and confidential help from Confidential Care, the College's Employee Assistance Provider, 24 hours a day 7 days a week. You can call 0800 085 4764 or log into using the User ID: Imperial and Password: College to access confidential advice and support

  5. Harassment Support Contacts

    The College has established Harassment Support Contacts to support individual members of staff who are concerned that they are the subject of harassment, bullying or victimisation at work.  The role of a Harassment Support Contact is to act as a sounding board, by giving individuals an opportunity to talk through their concerns with a trained member of staff who will respect their privacy, discuss options and implications, and generally provide confidential and informal support, A list of the Harassment Support Contacts is available.


    The Occupational Health (OH) Service can provide specialist advice on your fitness for work and on health issues in the workplace.  This includes seeing you when referred by your line manager or Human Resources.  OH also provide advice on workplace adjustments to help ease you back into work following sickness absence, where appropriate.


    Our dedicated Equality, Diversity and Inclusion Centre (EDIC) works to support staff and make Imperial a better place to work by promoting equality, diversity and inclusion. Find Out More.


    Induction information and material is available on the webpages for both new staff and line managers.

  9. Family Support Information

    The College’s family-friendly policies are available to view, along with information on support offered by College and the networks and workshops open to you.