You can get help in person at various locations on campus, in addition to the main ICT Service Desk. These offices are open during normal working hours for general queries and advice, but may not always be staffed throughout the day. Some campuses operate a daily lunchtime drop-in session.
View ICT Service Support locations
Digital Partner - Will Bennett
tel: +44 207 59 49277
mobile: +44 7872 850 035
Will collaborates closely with stakeholders across the Faculty to collate business requirements and translate this information to the teams responsible for service line delivery. Working closely with Faculty Support teams, he helps to ensure that support is linked to business demand across education, research, business support and infrastructure.
Faculty ICT Customer Service Manager - Colin Grant
mobile: +44 7517551957
Colin coordinates directly with ICT on the Faculty's behalf to enable a smoother resolution to day-to-day ICT operational related issues. He also assists with things like resources moves.
For help with websites and SharePoint contact the Digital Media team