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A new operating model for the management of casual workers

Project Overview

Casual workers are an essential part of the College’s workforce, providing flexibility of scale and enabling the College to provide work opportunities to students while they study. In the management of casual workers, College must comply with employment and immigration regulations in order to avoid the risk of civil or criminal action, including the revocation of our sponsor licence.

The Casual Worker Compliance project will implement a new operating model of the management of casual workers, to include:

  • Introduction of a dedicated Casual Worker Compliance Team (completed).
  • New processes for the setup and ongoing management of casual workers (completed).
  • Review of College policy for casual workers to ensure that all legal and regulatory requirements are detailed (completed).
  • New system to support the onboarding of casual workers and enable online timesheet management (implementation underway).


Benefits, Impacts and Aims


The impact of the new operating model will be:

  • Significant risk reduction related to Immigration and Employment law compliance, both College and individual.
  • Shift of a large part of the burden associated with the recruitment and management of casual workers from the hiring teams, Payroll & Pensions Team and HR Compliance Team to the dedicated Casual Worker Team.
  • Where possible technology will be used to optimise and digitalise the processes.


  • Manage casual worker compliance with a dedicated casual worker team
  • Prevent individuals with visa restrictions from being offered/undertaking more hours than permitted
  • Reduce effort required in hiring departments for administration and compliance checks  
  • Regular communication of rules that apply at key points during year
  • Payroll/Pensions required to process payment only
  • Centralised management of RTW expiries (supported by system solution)