Imperial College London
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Dr Ana Luisa Neves

Faculty of Medicine, School of Public Health

Clinical Senior Lecturer in Digital Health
 
 
 
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Contact

 

ana.luisa.neves14

 
 
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Location

 

Queen Elizabeth the Queen Mother Wing (QEQM)St Mary's Campus

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Summary

 

Publications

Citation

BibTex format

@unpublished{Neves:2020:10.2196/preprints.19074,
author = {Neves, AL and Freise, L and Flott, K and Harrison, P and Darzi, A and Mayer, E},
doi = {10.2196/preprints.19074},
publisher = {JMIR Preprints},
title = {Patients’ ability to review electronic health record information to identify potential errors: a pilot qualitative study},
url = {http://dx.doi.org/10.2196/preprints.19074},
year = {2020}
}
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RIS format (EndNote, RefMan)

TY  - UNPB
AB  - Sharing personal health information positively impacts quality of care across several domains, and particularly safety and patient-centeredness. Patients when reading their electronic health records (EHRs) may identify and flag up inconsistencies, leading to improved information quality and patient safety. However, in order to identify potential errors, patients need to be able to understand the information contained in their electronic records.Objective:This study assesses patients’ ability to identify errors present in their EHRs. Specifically, it evaluates the degree to which patients comprehend the information in their EHRs, what barriers exist to their understanding, and what, if any, errors patients can identify when given access to their EHRs.Methods:A cross-sectional online survey was undertaken between March 2017 and September 2017. A total of 682 registered users of the Care Information Exchange patient portal, with at least one access during the time of the study, were invited to complete the survey containing both structured (multiple choice) and unstructured (free-text) questions. The survey contained questions on patients’ perceived ability to understand their EHR information and therefore to identify errors. Free-text questions allowed respondents to expand on the reasoning behind their structured responses and provide more detail about their perceptions of EHRs and identifying errors within them. Qualitative data was systematically reviewed by two independent researchers using the framework analysis method, in order to identify emerging themes.Results:A total of 160 participants completed the survey (response rate=23.5%). The majority of participants (68.7%) reported they understood the information. The main barriers identified were information-related (medical terminology and knowledge, and interpretation of test results) and technology-related (user-friendliness of the portal, information display). Participants identified inconsistencie
AU  - Neves,AL
AU  - Freise,L
AU  - Flott,K
AU  - Harrison,P
AU  - Darzi,A
AU  - Mayer,E
DO  - 10.2196/preprints.19074
PB  - JMIR Preprints
PY  - 2020///
TI  - Patients’ ability to review electronic health record information to identify potential errors: a pilot qualitative study
UR  - http://dx.doi.org/10.2196/preprints.19074
UR  - https://preprints.jmir.org/preprint/19074
UR  - http://hdl.handle.net/10044/1/83636
ER  -
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