BibTex format
@article{Khanbhai:2021:10.1136/bmjopen-2020-047239,
author = {Khanbhai, M and Flott, K and Manton, D and Harrison-White, S and Klaber, R and Darzi, A and Mayer, E},
doi = {10.1136/bmjopen-2020-047239},
journal = {BMJ Open},
pages = {1--7},
title = {Identifying factors that promote and limit the effective use of real-time patient experience feedback: a mixed-methods study in secondary care},
url = {http://dx.doi.org/10.1136/bmjopen-2020-047239},
volume = {11},
year = {2021}
}