Imperial College London


Faculty of MedicineSchool of Public Health

Research Fellow in Public Health



+44 (0)20 7594 8595g.greenfield Website




314Reynolds BuildingCharing Cross Campus






BibTex format

author = {Peters, L and Greenfield, G and Majeed, A and Hayhoe, BWJ},
doi = {10.1177/0141076818761383},
journal = {Journal of the Royal Society of Medicine},
pages = {162--166},
title = {The impact of private online video consulting in primary care},
url = {},
volume = {111},
year = {2018}

RIS format (EndNote, RefMan)

AB - Workforce and resource pressures in the UK National Health Service mean that it is currently unable to meet patients’ expectations of access to primary care.1 In an era of near-instant electronic communication, with mobile online access available for most shopping and banking services, people expect similar convenience in healthcare. Consequently, increasing numbers of web-based and smartphone apps now offer same-day ‘virtual consulting’ in the form of Internet video conferencing with private general practitioners.2While affordable and accessible private primary care may be attractive to many patients, the existence of these services raises several questions. A particular concern, given continued development of antimicrobial resistance,3 is that some companies appear to use ease of access to treatment with antibiotics as an advertising strategy. We examine online video consulting with private general practitioners in the UK, considering its potential impact on patients and the National Health Service, and its particular relevance to antimicrobial stewardship.
AU - Peters,L
AU - Greenfield,G
AU - Majeed,A
AU - Hayhoe,BWJ
DO - 10.1177/0141076818761383
EP - 166
PY - 2018///
SN - 1758-1095
SP - 162
TI - The impact of private online video consulting in primary care
T2 - Journal of the Royal Society of Medicine
UR -
UR -
VL - 111
ER -