Imperial College London

Dr Kelsey Flott

Faculty of MedicineInstitute of Global Health Innovation

Honorary Senior Research Fellow







Queen Elizabeth the Queen Mother Wing (QEQM)St Mary's Campus





Kelsey is an Honorary Senior Research Fellow at the Institute of Global Health Innovation. She is also Deputy Director of Patient Safety at NHSX. 

Academically, Kelsey is a Co-Module Lead for the MSc in Patient Safety and she maintains a research portfolio of activities relating to learning from patient feedback. Kelsey has completed a PhD in Health Policy at Imperial College London and MSc in Comparative Social Policy at the University of Oxford.

Previously, Kelsey was Policy Fellow and the Patient Safety Lead the NIHR Patient Safety Translational Research Centre (PSTRC) and the Deputy Director of the MSc in Patient Safety. She continues to play an advisory role on various patient safety and academic committees at a local, national and international level. 

Kelsey also led the operational management of the WHO Global Patient Safety Collaborative, a multi-national consortium designed to strengthen patient safety leadership, capacity building and research development in low and middle income countries.

Before joining Imperial, Kelsey worked at Picker Institute Europe where she was responsible for delivering National Patient Survey Programme work and a diverse range of policy research projects. 



Clarke J, Flott K, Crespo R, et al., 2021, Assessing the Safety of Home Oximetry for Covid-19: A multi-site retrospective observational study, Bmj Open, ISSN:2044-6055

Shaw A, O'Brien N, Flott K, et al., 2021, The urgent need to identify and evaluate patient safety interventions in fragile, conflict-affected and vulnerable settings, Journal of Global Health, Vol:11, ISSN:2047-2978

Denning M, Goh ET, Tan B, et al., 2021, Determinants of burnout and other aspects of psychological well-being in healthcare workers during the Covid-19 pandemic: A multinational cross-sectional study, Plos One, Vol:16, ISSN:1932-6203

Khanbhai M, Anyadi P, Symons J, et al., 2021, Applying natural language processing and machine learning techniques to patient experience feedback: a systematic review, Bmj Health & Care Informatics, Vol:28, ISSN:2632-1009

Wathes R, Malhotra K, Flott K, et al., 2021, Towards a standardised method of patient prioritisation that accounts for clinical harm., Future Healthc J, Vol:8, ISSN:2514-6645, Pages:e42-e46

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