Imperial College London

Dr Kelsey Flott

Faculty of MedicineInstitute of Global Health Innovation

Honorary Senior Research Fellow







Queen Elizabeth the Queen Mother Wing (QEQM)St Mary's Campus





Kelsey is an Honorary Senior Research Fellow at the Institute of Global Health Innovation. She is also Deputy Director of Patient Safety at NHSX. 

Academically, Kelsey is a Co-Module Lead for the MSc in Patient Safety and she maintains a research portfolio of activities relating to learning from patient feedback. Kelsey has completed a PhD in Health Policy at Imperial College London and MSc in Comparative Social Policy at the University of Oxford.

Previously, Kelsey was Policy Fellow and the Patient Safety Lead the NIHR Patient Safety Translational Research Centre (PSTRC) and the Deputy Director of the MSc in Patient Safety. She continues to play an advisory role on various patient safety and academic committees at a local, national and international level. 

Kelsey also led the operational management of the WHO Global Patient Safety Collaborative, a multi-national consortium designed to strengthen patient safety leadership, capacity building and research development in low and middle income countries.

Before joining Imperial, Kelsey worked at Picker Institute Europe where she was responsible for delivering National Patient Survey Programme work and a diverse range of policy research projects. 



Neves AL, van Dael J, O'Brien N, et al., 2024, Use and impact of virtual primary care on quality and safety: The public's perspectives during the COVID-19 pandemic, Journal of Telemedicine and Telecare, Vol:30, ISSN:1357-633X, Pages:393-401

Beaney T, Clarke J, Alboksmaty A, et al., 2023, Evaluating the impact of a pulse oximetry remote monitoring programme on mortality and healthcare utilisation in patients with COVID-19 assessed in Emergency Departments in England: a retrospective matched cohort study, Emergency Medicine Journal, Vol:40, ISSN:1472-0205, Pages:460-465

Clarke J, Beaney T, Alboksmaty A, et al., 2023, Factors associated with enrolment into a national COVID-19 pulse oximetry remote monitoring programme in England: a retrospective observational study, The Lancet: Digital Health, Vol:5, ISSN:2589-7500, Pages:e194-e205

See TC, ‘Failures in communication or follow-up of unexpected significant radiological findings Working Group’, Callaway M, et al., 2023, Alerts and notification of imaging reports recommendations., Clin Radiol, Vol:78, Pages:e227-e236

Lounsbury O, Roberts L, Kurek N, et al., 2022, The role of digital innovation in improving healthcare quality in extreme adversity: an interpretative phenomenological analysis study, Journal of Global Health Reports, Vol:6, ISSN:2399-1623

More Publications