Kelsey is a Policy Fellow and the Patient Safety Lead at the Institute of Global Health Innovation. She is the Centre Manager for the NIHR Patient Safety Translational Research Centre (PSTRC) and the Deputy Director of the MSc in Patient Safety. She plays an advisory role on various patient safety and academic committees at a local, national and international level.
In her role, Kelsey is the operational lead for the PSTRC and oversees its strategic development and delivery against research objectives. Kelsey works closely with the Centre’s NHS partners, such as NHS England/Improvement and Academic Health Science Centres, to accelerate the adoption of scientific evidence for patient safety into practice.
Kelsey also leads the operational management of the WHO Global Patient Safety Collaborative, a multi-national consortium designed to strengthen patient safety leadership, capacity building and research development in low and middle income countries.
Academically, Kelsey is the Deputy Director of the MSc in Patient Safety and she maintains a research portfolio of activities relating to learning from patient feedback.
Kelsey has completed a PhD in Health Policy at Imperial College London focusing on improving the use of patient experience data. During this time, she held a Research Assistant role in Patient Experience and Patient Safety with a focus on applying academic insights in the NHS.
Before joining the team at Imperial, Kelsey worked at Picker Institute Europe where she was responsible for delivering National Patient Survey Programme work and a diverse range of policy research projects. Kelsey completed her MSc in Comparative Social Policy from the University of Oxford.
et al., Can Self-Management Programmes Change Healthcare Utilisation in COPD? A systematic review and framework analysis, Patient Education and Counseling, ISSN:0738-3991
et al., 2020, DETERMINANTS OF BURNOUT AND OTHER ASPECTS OF PSYCHOLOGICAL WELL-BEING IN HEALTHCARE WORKERS DURING THE COVID-19 PANDEMIC: A MULTINATIONAL CROSS-SECTIONAL STUDY
et al., 2020, What has been the impact of Covid-19 on Safety Culture? A case study from a large metropolitan teaching hospital.