BibTex format
@article{Merlo:2019,
author = {Merlo, O and Eisingerich, AB and Shin, H-K and Britton, RA},
journal = {MIT SLOAN MANAGEMENT REVIEW},
pages = {10--12},
title = {Avoiding the Pitfalls of Customer Participation},
url = {https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000486133500006&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=a2bf6146997ec60c407a63945d4e92bb},
volume = {61},
year = {2019}
}