BibTex format
@inproceedings{Chis:2013:10.1007/978-3-319-01604-7_8,
author = {Chis, T and Harrison, PG},
doi = {10.1007/978-3-319-01604-7_8},
pages = {77--85},
publisher = {SPRINGER},
title = {Analysing and Predicting Patient Arrival Times},
url = {http://dx.doi.org/10.1007/978-3-319-01604-7_8},
year = {2013}
}