BibTex format
@article{Federici:2020:10.1080/17483107.2020.1775313,
author = {Federici, S and de, Filippis ML and Mele, ML and Borsci, S and Bracalenti, M and Gaudino, G and Cocco, A and Amendola, M and Simonetti, E},
doi = {10.1080/17483107.2020.1775313},
journal = {DISABILITY AND REHABILITATION-ASSISTIVE TECHNOLOGY},
pages = {832--837},
title = {Inside pandora's box: a systematic review of the assessment of the perceived quality of chatbots for people with disabilities or special needs},
url = {http://dx.doi.org/10.1080/17483107.2020.1775313},
volume = {15},
year = {2020}
}